Featuring scholarly and practitioner insights from HR and people leaders, industry experts, and researchers.

In this HCI Webinar, Dr. I talk with Brandon Matthews about creating a culture where people love coming to work! Brandon Matthews is helping organizations build workplace cultures where people feel valued, inspired, and fully engaged. He has worked with global brands including Apple, Whirlpool, and AT&T, as well as small organizations helping people love the work they do, where they do it, and who they do it with. Brandon is also the host of The Mind Your Business Podcast. He is known for his practical, engaging, and humor-driven delivery style.

This research outlines a strategic framework for redesigning organizational workflows following workforce reductions driven by artificial intelligence. Rather than focusing solely on cost-cutting, the research advocates for a three-step rebuilding process that involves mapping current workforce capabilities, modeling future task-level needs, and empowering managers to execute these changes. By analyzing real-world examples from companies like IKEA and Schneider Electric, the research illustrates how businesses can move beyond simple headcount reduction toward sustainable capability development. The framework emphasizes that successful AI integration requires investments in human judgment, psychological safety, and rigorous data governance to ensure quality and reliability. Ultimately, the research argues that leaders must evaluate success based on long-term business outcomes and employee experience rather than immediate savings.

This research outlines a strategic framework for redesigning organizational workflows following workforce reductions driven by artificial intelligence. Rather than focusing solely on cost-cutting, the research advocates for a three-step rebuilding process that involves mapping current workforce capabilities, modeling future task-level needs, and empowering managers to execute these changes. By analyzing real-world examples from companies like IKEA and Schneider Electric, the research illustrates how businesses can move beyond simple headcount reduction toward sustainable capability development. The framework emphasizes that successful AI integration requires investments in human judgment, psychological safety, and rigorous data governance to ensure quality and reliability. Ultimately, the research argues that leaders must evaluate success based on long-term business outcomes and employee experience rather than immediate savings.

This research outlines a strategic framework for redesigning organizational workflows following workforce reductions driven by artificial intelligence. Rather than focusing solely on cost-cutting, the research advocates for a three-step rebuilding process that involves mapping current workforce capabilities, modeling future task-level needs, and empowering managers to execute these changes. By analyzing real-world examples from companies like IKEA and Schneider Electric, the research illustrates how businesses can move beyond simple headcount reduction toward sustainable capability development. The framework emphasizes that successful AI integration requires investments in human judgment, psychological safety, and rigorous data governance to ensure quality and reliability. Ultimately, the research argues that leaders must evaluate success based on long-term business outcomes and employee experience rather than immediate savings.

This research outlines a strategic framework for redesigning organizational workflows following workforce reductions driven by artificial intelligence. Rather than focusing solely on cost-cutting, the research advocates for a three-step rebuilding process that involves mapping current workforce capabilities, modeling future task-level needs, and empowering managers to execute these changes. By analyzing real-world examples from companies like IKEA and Schneider Electric, the research illustrates how businesses can move beyond simple headcount reduction toward sustainable capability development. The framework emphasizes that successful AI integration requires investments in human judgment, psychological safety, and rigorous data governance to ensure quality and reliability. Ultimately, the research argues that leaders must evaluate success based on long-term business outcomes and employee experience rather than immediate savings.

Abstract: Workforce reductions associated with artificial intelligence raise an important question: how should organizations redesign work afterward? This article develops a practical framework around three priorities: understanding the workforce that remains, modeling future work at the task level, and equipping managers to translate redesign into results. Drawing on research on downsizing, AI-assisted productivity, organizational learning, and responsible AI governance, it distinguishes reductions in employment costs from improvements in organizational capability. Examples from Schneider Electric, IKEA’s Ingka Group, and Boston Consulting Group illustrate relevant approaches to internal mobility, task redesign, and evidence-led implementation. These examples demonstrate useful practices rather than establish that layoffs caused subsequent improvement. The proposed approach combines workforce mapping, continuous scenario planning, manager decision support, and employee participation. Its central argument is that organizations should evaluate rebuilding through sustainable business outcomes, service quality, capability development, and employee experience—not headcount reduction alone.

This research explores a severe talent crisis within UK higher education, characterized by a massive departure of both academic and professional staff. The research argues that this exodus is driven by "knotted tensions," where systemic issues like crushing workloads, declining pay, and poor management conflict with the meaningful, mission-driven nature of university work. Beyond just identifying problems, the research outlines evidence-based strategies for institutional recovery, such as creating transparent workload models and fostering inclusive leadership. It emphasizes that retaining talent requires more than superficial wellness programs; instead, universities must fix the structural contradictions that make academic careers increasingly unsustainable. Ultimately, the research calls for a recalibration of the psychological contract between institutions and their employees to restore trust and institutional purpose.

This research explores a severe talent crisis within UK higher education, characterized by a massive departure of both academic and professional staff. The research argues that this exodus is driven by "knotted tensions," where systemic issues like crushing workloads, declining pay, and poor management conflict with the meaningful, mission-driven nature of university work. Beyond just identifying problems, the research outlines evidence-based strategies for institutional recovery, such as creating transparent workload models and fostering inclusive leadership. It emphasizes that retaining talent requires more than superficial wellness programs; instead, universities must fix the structural contradictions that make academic careers increasingly unsustainable. Ultimately, the research calls for a recalibration of the psychological contract between institutions and their employees to restore trust and institutional purpose.