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The Emotionally Intelligent High Performer: Why EQ Matters for Individual and Organizational Success
RESEARCH BRIEFS
5 hours ago
6 min read
Managing Emotions at Work: The Power of Self-Awareness and Regulation
RESEARCH INSIGHTS
1 day ago
5 min read
Changing Company Culture Requires a Movement, Not a Mandate
NEXUS INSTITUTE FOR WORK AND AI
2 days ago
6 min read
The Hidden Tax: How Organizational Bullshit Undermines Performance, Wellbeing, and Trust
CATALYST CENTER FOR WORK INNOVATION
3 days ago
22 min read
Combatting Contagious Stress: Building Your Resistance and Resilience in the Workplace
CATALYST CENTER FOR WORK INNOVATION
4 days ago
8 min read
Beyond Hiring Metrics: Developing a Holistic Approach to Measure Quality of Hire
CATALYST CENTER FOR WORK INNOVATION
5 days ago
7 min read
Collaborating with People You Don't Like
RESEARCH BRIEFS
6 days ago
7 min read
HR's Vital Role in Advocating for and Protecting Employees in an Unhealthy Workplace
ADAPTIVE ORGANIZATION LAB
Feb 14
6 min read
Reaching Untapped Talent: Strategies for Identifying and Developing High Potential Employees
CATALYST CENTER FOR WORK INNOVATION
Feb 13
7 min read
Unlocking Human Potential: A Practitioner's Guide to Motivation Theory in Organizational Settings
RESEARCH BRIEFS
Feb 12
8 min read
Human Capital Leadership Review
The Emotionally Intelligent High Performer: Why EQ Matters for Individual and Organizational Success
RESEARCH BRIEFS
5 hours ago
6 min read
Why 67% of Workers Trust AI More Than Their Manager
1 day ago
4 min read
Managing Emotions at Work: The Power of Self-Awareness and Regulation
RESEARCH INSIGHTS
1 day ago
5 min read
The Trust Revolution: Why Your Employer Brand Lives in Employee Voices, Not Executive Messaging
2 days ago
5 min read
Changing Company Culture Requires a Movement, Not a Mandate
NEXUS INSTITUTE FOR WORK AND AI
2 days ago
6 min read
Which States Rely Most on Temp Workers?
3 days ago
6 min read
The Hidden Tax: How Organizational Bullshit Undermines Performance, Wellbeing, and Trust
CATALYST CENTER FOR WORK INNOVATION
3 days ago
22 min read
Workplace Injury Frequency and Severity Climb as EHS Workload Expands, Benchmark Gensuite Data Shows
4 days ago
3 min read
Same Data, Different Language: How HR Can Build Executive Buy-in for Compensation Initiatives
4 days ago
3 min read
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HCL Review Research Videos
Human Capital Innovations
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03:38
Workforce AI Literacy Imperative
This research explores the 2026 AI Literacy Framework released by the U.S. Department of Labor, positioning it as a vital guide for modernizing workforce development. It argues that achieving AI literacy—the ability to responsibly use and critique generative tools—is an urgent necessity for maintaining organizational competitiveness and protecting worker careers. Effective training must move beyond abstract theory to focus on experiential learning, prompt engineering, and rigorous output verification to mitigate risks like misinformation. The research emphasizes that skill amplification from AI particularly benefits less-experienced employees, provided they have the training to navigate these systems safely. Ultimately, the research advocates for building adaptive learning infrastructures that can evolve alongside rapidly advancing technology.
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06:41
Beat the AI Skills Gap
On February 20th, 2026, the landscape of work is undergoing an unprecedented transformation driven by artificial intelligence (AI). AI has evolved from a futuristic concept into a pervasive tool across industries, capable of drafting reports, analyzing complex data, and generating creative ideas, thereby unlocking vast potential for productivity and innovation. However, this rapid shift also brings significant challenges, with many workers feeling unprepared and unsupported in adapting to AI-driven changes. Recognizing this gap, the U.S. Department of Labor (DOL) has introduced the AI Literacy Framework, a voluntary guide for educators and employers designed to foster practical AI competence—not programming skills—centered on effective, safe, and ethical AI use. Highlights 🤖 AI is transforming the workplace rapidly, moving from concept to everyday tool across industries. 📊 Over 40% of workers expect significant job changes due to AI but feel unsupported in learning it. 📚 The US Department of Labor’s AI Literacy Framework promotes practical, ethical AI use, not coding skills. 🧩 Five pillars of AI literacy: understanding AI, exploring use cases, effective prompting, evaluating outputs, ethical use. 🚀 Hands-on, integrated training boosts AI adoption and empowers workers for real-world tasks. 🛡️ Without training, AI use risks errors, bias, data breaches, and competitive disadvantage. 🔑 Managers are key to embedding AI literacy and fostering a safe, responsible AI culture. Key Insights 🤖 AI’s ubiquity demands workforce adaptation: AI is no longer confined to tech specialists; it’s embedded in everyday workflows, requiring a broad spectrum of workers to develop AI literacy. This democratization of AI use means organizations must pivot from seeing AI as a niche skill to a fundamental competency for nearly all roles to remain competitive. 📉 Skills gap threatens productivity and equity: Surveys reveal a disconnect between workers’ expectations of job transformation and employer support for AI training. Without deliberate upskilling strategies, many employees risk being left behind, exacerbating inequality and reducing overall organizational productivity and innovation potential. 🧭 The DOL framework offers actionable guidance: By defining AI literacy around five pillars—understanding, use cases, prompting, evaluation, and ethics—the framework provides a clear roadmap for building practical skills that go beyond technical programming, focusing on responsible and effective AI integration in daily work. 🎯 Effective AI use hinges on prompt engineering: The quality of AI output depends critically on how users formulate inputs. Teaching workers to craft clear, context-rich prompts (specifying role, task, format, and tone) is essential to harness AI’s potential and avoid misleading or irrelevant results. 🧠 Critical evaluation of AI outputs is essential: AI tools can generate errors, hallucinate false information, or produce biased content. Training workers to verify accuracy, completeness, logic, and relevance mitigates risks, ensuring outputs enhance rather than undermine decision-making. 🔐 Ethics and security cannot be afterthoughts: With AI systems prone to data leakage and bias amplification, strict policies around sensitive data handling and ethical use must be ingrained. This protects organizations from legal, financial, and reputational harm while promoting fair and inclusive AI outcomes. 👥 Managers as catalysts for AI adoption: Managers are pivotal in embedding AI literacy by coaching teams, reinforcing best practices, monitoring AI-assisted work for errors or biases, and fostering a culture of psychological safety that encourages learning and responsible AI use. Their leadership directly correlates with smoother adoption and better organizational outcomes. 📈 Continuous, contextual learning drives adoption and retention: Embedding AI training into existing workflows through micro-learning, weekly challenges, and real task applications ensures that workers gain hands-on experience and retain skills. This approach contrasts sharply with traditional seminar-based training, which often fails to translate into real-world competence. ⚠️ Ignoring AI literacy incurs escalating risks: Without proper training, organizations face operational inefficiencies, costly mistakes, data privacy breaches, and amplified biases that undermine inclusion. Competitors leveraging AI literacy accelerate innovation, personalize services, and optimize operations, leaving laggards vulnerable to obsolescence. If this helped, please like and share the video! #AILiteracy #Upskilling #GenerativeAI #WorkforceDevelopment #PromptEngineering OUTLINE: 00:00:00 - Why Workforce Literacy Can't Wait 00:01:53 - Five Pillars of AI Fluency 00:03:13 - How Employers Can Build AI Skills 00:04:22 - Risks of an AI-Illiterate Workforce 00:05:27 - A Call to Action for AI Readiness
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How to Identify 'High-Probability' Hires, with Paul Falcone
In this HCI Webinar, I talk with Paul Falcone about recruiting and interviewing in a tight labor market and how to identify 'high-probability' hires. Paul Falcone is a renowned expert on effective hiring, performance management, and leadership development, specializing in helping companies build higher performing leadership teams. He spent the last three decades in human resources executive roles at organizations including Nickelodeon, Paramount Pictures, NBCUniversal, Time Warner, and City of Hope Cancer Center Hospital.
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05:49
AI Won’t Take Your Job—If We Do This One Thing
The video addresses widespread fears about artificial intelligence (AI) and its impact on jobs, clarifying that while AI is often portrayed as a replacement for human workers, the reality is more nuanced. Most companies use AI to augment human capabilities rather than fully automate tasks. Augmentation means AI assists people by making their work faster and better, without replacing them entirely. Examples include customer service agents using AI to quickly find information, writers employing AI to overcome writer’s block, and developers leveraging AI to speed up coding and error detection. Highlights 🤖 AI is primarily used for augmenting human work, not replacing it. ⚙️ Automation means machines fully take over tasks; augmentation means machines assist humans. 💡 AI literacy—knowing how to use AI tools effectively—is crucial for modern workers. 🎨 Creativity, judgment, and strategic thinking remain uniquely human skills essential in an AI-driven workplace. ⏩ AI can speed up tasks by 15-50%, improving productivity and work quality. 📚 Organizations must train all employees in AI fluency, not just specialists. 🔄 The future of work is human-AI collaboration, not competition. Key Insights 🤖 Augmentation over Automation: The distinction between automation and augmentation is vital. Automation automates entire tasks, often repetitive and routine, potentially displacing workers. In contrast, augmentation empowers workers to perform tasks more efficiently and with higher quality, preserving human control. This distinction reshapes the narrative around AI and job loss, underscoring that AI is more often a collaborator than a competitor. Companies that adopt augmentation strategies tend to see productivity gains without mass layoffs. 🧠 AI Literacy as a Core Competency: AI literacy extends beyond basic tool usage to understanding AI’s strengths, limitations, and biases. Skilled users know how to craft precise prompts, critically evaluate AI outputs, and recognize when to trust AI or seek human verification. This competency ensures that AI’s assistance is reliable and fair, preventing errors and ethical issues. Thus, AI literacy becomes a foundational skill akin to digital literacy in previous decades, essential for workforce competitiveness. 🎨 The Irreplaceable Human Element: Despite AI’s capabilities, uniquely human skills like creativity, empathy, judgment, and strategic thinking cannot be replicated by machines. These skills allow workers to interpret AI outputs, contextualize information, and make nuanced decisions that generate meaningful value. As AI handles more routine and data-driven tasks, human roles will increasingly focus on these higher-order skills, elevating the importance of emotional intelligence and complex problem-solving in the workplace. 📈 Real Productivity Gains with AI: Empirical evidence shows that AI-assisted workers complete tasks significantly faster and with better quality. For example, customer service agents resolve issues 15% faster, and developers, especially less experienced ones, can code up to 50% faster due to AI suggestions. This demonstrates that AI can democratize expertise and accelerate workflows, transforming industries by improving efficiency and output quality rather than merely cutting costs. 🌍 Equity in Access and Skills Development: The benefits of AI are not automatically shared across all workers or organizations. Unequal access to AI tools and disparities in complementary skills can widen gaps in productivity and job security. Therefore, leaders must proactively ensure that AI fluency and skill development are inclusive and widespread, preventing a digital divide that could exacerbate inequality in the workforce. 🔄 Strategic Workforce Transformation: Simply deploying AI tools is insufficient. Organizations must actively redesign jobs to assign routine, repetitive, and data-intensive tasks to machines while reserving judgment, strategy, empathy, and client relationship management for humans. This strategic allocation optimizes human-machine collaboration and enhances employee engagement by focusing human effort on meaningful, value-added activities. 📚 Continuous Learning as a Success Factor: The AI landscape evolves rapidly, requiring ongoing learning, feedback, and adaptation. Organizations that commit to continuous training, experimentation, and iterative improvements in skills and processes are better positioned to harness AI’s full potential. This mindset promotes resilience and innovation, allowing companies and employees to thrive amid technological change rather than be disrupted by it. #AIAugmentation #HumanCapital #WorkforceDevelopment #Productivity #AIFluency #HumanAICollaboration OUTLINE: 00:00:00 - The Real Story of AI at Work 00:00:48 - Machines as Helpers, Not Replacements 00:02:20 - Skills That AI Can't Copy 00:03:21 - How Skills Shape the Future of Work 00:04:19 - A Practical Plan for an AI-Ready Workplace
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05:23
The Human Capital Imperative
This research examines the shift from viewing artificial intelligence as a tool for worker replacement to seeing it as a powerful means of human augmentation. Research indicates that AI currently functions best by handling routine information tasks, while still requiring human judgment for contextual and ethical evaluation. The research argues that maximizing productivity depends on human capital investments, specifically building AI literacy alongside distinctively human skills like strategic synthesis and interpersonal coordination. Evidence from various industries suggests that these tools often provide the greatest benefits to less experienced workers, potentially narrowing skill gaps within the workforce. Ultimately, the research concludes that thoughtful workflow redesign and continuous learning are essential for ensuring that technological progress leads to broadly shared economic prosperity.
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46:35
A Conversation about AI as Augmentation and Maximizing Productivity Through Human Capital
This conversation examines the shift from viewing artificial intelligence as a tool for worker replacement to seeing it as a powerful means of human augmentation. Research indicates that AI currently functions best by handling routine information tasks, while still requiring human judgment for contextual and ethical evaluation. The hosts argue that maximizing productivity depends on human capital investments, specifically building AI literacy alongside distinctively human skills like strategic synthesis and interpersonal coordination. Evidence from various industries suggests that these tools often provide the greatest benefits to less experienced workers, potentially narrowing skill gaps within the workforce. Ultimately, the hosts conclude that thoughtful workflow redesign and continuous learning are essential for ensuring that technological progress leads to broadly shared economic prosperity. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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26:09
Becoming a Change Ninja, with Tammy Watchorn
In this podcast episode, Dr. Jonathan H. Westover talks with Tammy Watchorn about what it takes to become a "Change Ninja"! Tammy Watchorn is an experienced change management specialist who honed her expertise through years in the public sector, where she navigated complex organizational challenges. After encountering numerous obstacles to innovation, she developed a strategic approach to change management that she calls the "Change Ninja" methodology—focusing on subtle, effective techniques that eliminate barriers and resistance. As the author of "The Change Ninja Handbook," Tammy offers a unique, gamified approach to change management, helping professionals overcome workplace resistance through practical, often humorous strategies. Following a significant personal challenge, she applied her professional expertise to her own circumstances, demonstrating the universal applicability of her methods. This experience inspired her second book, "The Change Ninja Returns, and this time it's personal," scheduled for release in Autumn 2024. Tammy's work combines neuroscience principles with proven change management tools to help individuals and organizations navigate transitions more effectively and create space for creativity and innovation. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Play Video
Play Video
30:30
A Conversation about the Workforce AI Literacy Imperative
This conversation explores the 2026 AI Literacy Framework released by the U.S. Department of Labor, positioning it as a vital guide for modernizing workforce development. They argue that achieving AI literacy—the ability to responsibly use and critique generative tools—is an urgent necessity for maintaining organizational competitiveness and protecting worker careers. Effective training must move beyond abstract theory to focus on experiential learning, prompt engineering, and rigorous output verification to mitigate risks like misinformation. They emphasize that skill amplification from AI particularly benefits less-experienced employees, provided they have the training to navigate these systems safely. Ultimately, they advocate for building adaptive learning infrastructures that can evolve alongside rapidly advancing technology. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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Feb 1, 2025
7 min read
NEXUS INSTITUTE FOR WORK AND AI
The Future of HR Education
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