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Replacing Workplace Guilt with Healthier Mindsets and Habits

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Abstract: This article explores the pervasive and counterproductive phenomenon of workplace "catch-up culture," where employees experience constant stress from feeling perpetually behind on tasks. Drawing on extensive research, it demonstrates how factors including unrealistic expectations, infinite workloads, constant distractions, and competing priorities create an impossible standard where complete task fulfillment becomes unattainable. It challenges organizational leaders to shift away from perfectionism by implementing practical strategies: communicating realistic productivity expectations, modeling healthy work-life boundaries, implementing effective planning systems, and fostering growth mindsets that value progress over perfection. By reframing success away from task completion and toward balanced, focused productivity, the article offers evidence-based approaches for reducing guilt and burnout while improving both employee wellbeing and organizational effectiveness.

The modern workplace is often hectic, stressful, and overwhelming, with employees struggling to feel caught up and in control. Feeling perpetually behind can lead to guilt, frustration, and burnout. However, research shows it is nearly impossible to ever truly catch up at work.


Today we will help organizational leaders and employees understand the futility of striving for a work-life free of unfinished tasks and the need to shift mindsets.


Research on Workplace Productivity

Extensive research has examined productivity and task completion in the workplace. Studies consistently find employees struggle to finish everything on increasingly overloaded plates (Clark et al., 2021). Several key factors perpetuate this cycle and the guilt that stems from it:


  • Unrealistic expectations. Organizational cultures often foster perceptions that everyone should be working constantly to keep up with unrelenting demands (Garrett & Danziger, 2008). This sets employees up for failure and feeling like they are never achieving enough.

  • Infinite workload. With technologies enabling near-constant connectivity, work never truly stops. Teams face endless notifications, meetings, and new demands just as old tasks are completed (Mark et al., 2018).

  • Constant distractions. Modern work environments are rife with interruptions as collaboration software, open offices, and hyper-communication disrupt focus (Aloini et al., 2007). On average, unplanned disruptions occur every 3 minutes and planned tasks take 23 minutes to resume after an interruption.

  • Unlimited priorities. Organizations struggle to say no to new opportunities and initiatives (Reinertsen, 1997). Employees thus juggle competing priorities with ambiguous guidance on where to focus limited energy and bandwidth.


In light of this research, organizational leaders must communicate realistic productivity expectations. Completing all work is an unattainable fantasy; instead, focus on priorities. Technology leaders in particular should limit non-essential notifications and streamline collaboration platforms. Healthcare managers can schedule protection time for focused work and encourage teams to block distracting meetings and communications when depth of focus is required.


Reframing Perfectionism and Setting Healthy Boundaries

Striving for flawless work performance is a form of perfectionism that undermines well-being and productivity (Flett & Hewitt, 2002). Other research emphasizes the need to disconnect from work at the end of the day to replenish energy and focus (Olson, 2014). Enforcing clear boundaries between work and personal time promotes better scheduling, prioritization, and balance (Clark, 2000).


  • Yet most organizations fail to role model healthy boundaries (Watts, 2021). An 'always-on' culture discourages leaving work unfinished or taking genuine breaks.

  • Employees internalize guilt for any perceived imperfections or times spent disengaged from work (Wolf, 2010). This drives compulsive efforts to keep up, avoid mistakes, and constantly prove worth through overtime.


Leaders must role model setting aside work at scheduled times in order to encourage the same in teams. Directors can share vulnerability about imperfections and works in progress without apology. Technology company managers could implement no-meeting windows after usual work hours and discourage emails outside work schedules. Healthcare managers can spotlight top performers who successfully prioritize patients and personal well-being over 24/7 availability. This helps teams reframe success away from perfectionism and toward focus, resilience, and balanced lifestyles.


Reset Productivity Through Proper Planning

Careful planning helps employees navigate conflicting priorities, optimize efforts, and avoid burnout or unfinished work (Macan, 1994). Key tactics include:


  • Block out focused time periods. Large chunks of uninterrupted time enable complex problem-solving or detailed projectwork better than smaller scattered intervals (Mark et al., 2008).

  • Set scheduled review periods. Regular check-ins to review progress, reset priorities as needed, and shift or drop lower-value tasks prevent getting derailed by new demands (Watts, 2021).

  • Break down large projects. Segmenting extensive work into discrete action items and milestones makes the overall workload feel more digestible and success more achievable (Laybourne & McComb, 2018).

  • Schedule preparation and transition times. Protecting time before and after key tasks or meetings prevents last-minute scrambling and allows focused engagement (Csikszentmihalyi, 1990).


Technology company managers can implement weekly planning sessions for teams that include reviewing goals, priorities, and blocking focused work sprints on calendars. Healthcare directors can encourage use of project management software to break down initiatives into granular tasks assigned to completion periods. Leaders can role model effective planning habits by sharing transparent project schedules and stopping new work assignment during designated preparation windows. This research-based approach resets guilt around unfinished work in favor of proactive planning.


Promote a Growth Mindset To Overcome Perfectionism


A growth mindset, the belief that abilities can be developed through effort and experiences, fosters resilience and willingness to take on challenges without fear of mistakes or imperfect results (Dweck, 2006). This replaces perfectionism:


  • Growth-oriented individuals focus on learning from "works in progress" rather than perceiving them as failures (Heslin & VandeWalle, 2008).

  • They see challenges as opportunities to expand skills rather than threats to their self-worth (Burnette et al., 2013).

  • Positive feedback emphasizes effort, perseverance and progress rather than only outcomes and accomplishments (Mueller & Dweck, 1998).


Leaders must replace praise solely focused on results with recognition also highlighting perseverance through challenges. Directors in the healthcare space could spotlight resilience through adversity rather than only successes. Technology managers can share vulnerability around lessons learned from past imperfect products or efforts to reframe mistakes positively. Encouraging team goal-setting based on skill-building milestones rather than finishing everything perfectly shifts the culture toward a growth mindset. This transforms workload guilt into motivated progress.


Conclusion

In today's fast-paced workplace, employees face unrealistic expectations to keep pace with never-ending demands through hustle and hyper-productivity. However, research clearly shows the futility and toll of this approach. Organizational leaders play a crucial role in shifting mindsets and environments toward focus, balance and growth rather than perfectionism. Through clear communication of realistic expectations, modeling healthy boundaries, implementing responsible planning practices, and cultivating a learning-oriented culture, both leaders and individuals can replace unhelpful guilt with purpose, fulfillment and effective work habits. While unfinished tasks will always remain a reality of busy workplaces, this Essay aims to equip organizations with research-grounded strategies for promoting well-being, productivity and progress over guilt and burnout.


References

  1. Aloini, D., Dulmin, R., Mininno, V., & Ponticelli, S. (2007). A preliminary framework for ERP interruptions management. Information Systems Management, 24(4), 290-302.

  2. Burnette, J. L., O'Boyle, E. H., VanEpps, E. M., Pollack, J. M., & Finkel, E. J. (2013). Mind-sets matter: A meta-analytic review of implicit theories and self-regulation. Psychological Bulletin, 139(3), 655–701.

  3. Clark, S. C. (2000). Work/family border theory: A new theory of work/family balance. Human Relations, 53(6), 747–770.

  4. Clark, C. L., Fiebig, J., & Viney, R. (2021). Digital disruption in work: An analysis of work overload. Journal of Organizational Behavior Management, 41(3-4), 289-309.

  5. Csikszentmihalyi, M. (1990). Flow: The psychology of optimal experience. Harper & Row.

  6. Dweck, C. S. (2006). Mindset: The new psychology of success. Random House.

  7. Flett, G. L., & Hewitt, P. L. (Eds.). (2002). Perfectionism and maladjustment: An overview and conceptual framework. In Perfectionism: Theory, research, and treatment (pp. 5–30). American Psychological Association.

  8. Garrett, R. K., & Danziger, J. N. (2008). On cyberslacking: Workplace status and personal internet use at work. CyberPsychology & Behavior, 11(3), 287-292.

  9. Heslin, P. A., & VandeWalle, D. (2008). Managers' implicit assumptions about personnel. Current Directions in Psychological Science, 17(3), 219-223.

  10. Laybourne, S., & McComb, S. (2018). Project management plan: Breaking down the steps. Boston University School of Public Health.

  11. Macan, T. H. (1994). Time management: Test of a process model. Journal of Applied Psychology, 79(3), 381–391.

  12. Mark, G., Gudith, D., & Klocke, U. (2008). The cost of interrupted work: More speed and stress. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (pp. 107-110). Association for Computing Machinery.

  13. Mark, G., Iqbal, S. T., Czerwinski, M., Johns, P., & Sano, A. (2018). Neurotics can’t focus: An in situ study of online multitasking in the workplace. In Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems (p. 51). ACM.

  14. Mueller, C. M., & Dweck, C. S. (1998). Praise for intelligence can undermine children's motivation and performance. Journal of Personality and Social Psychology, 75(1), 33–52.

  15. Olson, K. (2014). The invisible workload of the knowledge worker: Linking mental labor to turnover. Industrial and Organizational Psychology, 7(2), 241-244.

  16. Reinertsen, D. G. (1997). Managing the design factory: A product developers toolkit. Free Press.

  17. Watts, J. H. (2021). Setting boundaries and creating work-life balance in academia. Frontiers in Psychology, 12, Article 643408.

  18. Wolf, A. W. (2010). The current state of research on perfectionism. In: Handbook of individual differences in social behavior. Guilford Press.

Jonathan H. Westover, PhD is Chief Academic & Learning Officer (HCI Academy); Chair/Professor, Organizational Leadership (UVU); OD Consultant (Human Capital Innovations). Read Jonathan Westover's executive profile here.

Suggested Citation: Westover, J. H. (2026). Replacing Workplace Guilt with Healthier Mindsets and Habits. Human Capital Leadership Review, 20(4). doi.org/10.70175/hclreview.2020.20.4.7

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