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Why Women Score Higher Than Men in Most Leadership Skills
RESEARCH INSIGHTS
5 hours ago
5 min read
‘Burnover’ is the Hidden Workforce Crisis Undermining Australia’s Not-for-Profits
18 hours ago
3 min read
Establishing a Culture of Excellence: How to Build and Sustain High-Performing Teams
RESEARCH BRIEFS
1 day ago
6 min read
The Emotionally Intelligent High Performer: Why EQ Matters for Individual and Organizational Success
RESEARCH BRIEFS
2 days ago
6 min read
Managing Emotions at Work: The Power of Self-Awareness and Regulation
RESEARCH INSIGHTS
3 days ago
5 min read
Changing Company Culture Requires a Movement, Not a Mandate
NEXUS INSTITUTE FOR WORK AND AI
4 days ago
6 min read
The Hidden Tax: How Organizational Bullshit Undermines Performance, Wellbeing, and Trust
CATALYST CENTER FOR WORK INNOVATION
5 days ago
22 min read
Combatting Contagious Stress: Building Your Resistance and Resilience in the Workplace
CATALYST CENTER FOR WORK INNOVATION
6 days ago
8 min read
Beyond Hiring Metrics: Developing a Holistic Approach to Measure Quality of Hire
CATALYST CENTER FOR WORK INNOVATION
Feb 16
7 min read
Collaborating with People You Don't Like
RESEARCH BRIEFS
Feb 15
7 min read
Human Capital Leadership Review
How Much Does the “Return to Office” Era Really Cost American Workers?
2 hours ago
3 min read
International Women’s Day: What’s Still Standing Between Women and Leadership
3 hours ago
3 min read
Half of UK Offices Are Holding Back Productivity Through Poor Workplace Design
5 hours ago
2 min read
Why Women Score Higher Than Men in Most Leadership Skills
RESEARCH INSIGHTS
5 hours ago
5 min read
‘Burnover’ is the Hidden Workforce Crisis Undermining Australia’s Not-for-Profits
18 hours ago
3 min read
Business Expert Reveals 8 Ways To Build Culture In A Team That Never Meets In Person
1 day ago
4 min read
Establishing a Culture of Excellence: How to Build and Sustain High-Performing Teams
RESEARCH BRIEFS
1 day ago
6 min read
The Emotionally Intelligent High Performer: Why EQ Matters for Individual and Organizational Success
RESEARCH BRIEFS
2 days ago
6 min read
Why 67% of Workers Trust AI More Than Their Manager
3 days ago
4 min read
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HCL Review Research Videos
Human Capital Innovations
Play Video
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03:19
The AI Resilience Equation
This research examines the often-overlooked question of AI and labor displacement: not just which jobs are exposed to AI disruption, but which workers have the capacity to adapt if job loss occurs. We explore recent research showing that while 37 million U.S. workers face high AI exposure, vulnerability depends heavily on factors like financial resources, age, geographic location, and skill transferability. The research reveals that approximately 6.1 million workers—particularly women in clerical and administrative roles—face both high AI exposure and limited adaptive capacity. The research demonstrates evidence-based organizational and policy responses aimed at ensuring AI's transformation of the labor market promotes shared prosperity rather than concentrated hardship, with a focus on targeted support systems, skill development programs, and building systemic resilience for the most vulnerable workers.
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10:58
6 1M at Risk The Real AI Job Story And What Helps
Artificial intelligence (AI) is rapidly transforming the workplace, sparking both excitement and fear. While much discussion focuses on which jobs AI can automate, the more important question is which workers have the resources and capacities to adapt to these changes. The concept of “AI exposure” measures how many tasks within a job can be automated, but this alone does not predict outcomes for workers. Equally important is “adaptive capacity,” the combination of financial resources, skills, education, demographics, and social context that enables workers to weather job disruptions and find new employment. Research shows a divided workforce: many highly exposed workers also have strong adaptive capacity, often living in dynamic urban areas and equipped with education and savings. However, about 6.1 million U.S. workers face high AI exposure but lack adaptive capacity, making them vulnerable to displacement and economic hardship. This at-risk group is predominantly women working in clerical and administrative roles, traditionally stable middle-income jobs now threatened by AI automation. Highlights 🤖 AI is automating complex white-collar tasks, extending beyond traditional manual labor roles. 💡 Adaptive capacity—financial resources, skills, demographics, and social networks—is key to navigating AI-driven job changes. ⚠️ Approximately 6.1 million U.S. workers face high AI exposure with low adaptive capacity, placing them at significant economic risk. 👩💼 Vulnerable workers are mainly women in clerical and administrative jobs, traditionally stable but now rapidly eroding. 💼 Employers must lead with transparent communication, reskilling programs, financial support, and AI systems that augment rather than replace humans. 🏛️ Policymakers need to modernize social safety nets, invest in lifelong learning, and support regional economic resilience. 💰 Building financial resilience through savings programs and portable benefits is crucial for worker security. Key Insights 🤖 AI’s Reach into White-Collar Work Redefines Automation: Unlike past automation waves focused on manufacturing, AI now impacts office jobs involving data analysis, report writing, and legal review. This shift requires rethinking workforce strategies beyond traditional blue-collar frameworks. The complexity of tasks automated demands new adaptive skills rather than mere job replacement. 💪 Adaptive Capacity is the Crucial Predictor of Worker Outcomes: AI exposure alone is insufficient to forecast employment outcomes. Adaptive capacity—encompassing financial buffers, education, skills, demographics, and geography—determines who can successfully transition and who faces hardship. This nuanced understanding calls for policies and interventions tailored to diverse worker profiles. 🏙️ Geography and Social Networks Influence Resilience: Workers in economically diverse metropolitan areas tend to have better job mobility and opportunities than those in small towns or single-industry regions. Social connections can provide informal support and job leads, increasing adaptive capacity. Hence, regional economic development is integral to managing AI’s impact. 👵 Age and Health Affect Reemployment Prospects: Older workers and those with health issues face additional barriers such as age discrimination and limited job options requiring specific benefits. These demographic factors exacerbate vulnerability, underlining the need for age-friendly hiring practices and health-inclusive policies. 👩💻 Women in Clerical Roles Are Disproportionately Vulnerable: The concentration of risk among women in administrative support roles highlights gendered dimensions of AI disruption. These jobs, often well-paying and stable historically, are now highly automatable and frequently lack adaptive capacity factors such as savings or upskilling opportunities. Targeted support for this demographic is urgently needed. 🏢 Employer Responsibility Is Central to Ethical AI Transition: Organizations must prioritize clear communication to reduce fear and uncertainty, invest in workforce development aligned with AI’s evolving landscape, provide financial and career transition support, and design AI tools to augment human roles. These actions foster trust and improve the chances of positive outcomes for employees. If this helped, please like and share. #AI #FutureOfWork #JobDisplacement #Reskilling #AdaptiveCapacity #WorkforcePolicy OUTLINE: 00:00:00 - Exposure Is Not Destiny 00:01:36 - Adaptive Capacity, Defined 00:03:01 - Constraints And Climb 00:04:24 - Pinpointing The 6.1 Million 00:05:48 - Blueprint For Action 00:07:19 - Collective Responsibility 00:08:52 - Measure What Matters 00:10:01 - Shared Prosperity
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05:04
Stop Wasting AI Time - Delegate Smarter
Artificial intelligence (AI) has seamlessly integrated into the workplace, evolving from a futuristic concept to an everyday tool that assists with drafting emails, summarizing reports, and suggesting computer code. The initial excitement around AI has shifted toward practical questions about how to collaborate effectively with these digital assistants. Successful use of AI hinges on wise delegation—treating AI as a capable but literal-minded junior team member that requires clear, specific instructions and thoughtful oversight. Without careful guidance, AI outputs can lead to confusion and wasted time due to errors and the need for corrections. Highlights 🤖 AI has become a routine workplace tool, no longer just a concept for the future. 📝 Clear, specific instructions are essential for effective AI collaboration. ⏳ Conducting a task audit helps identify ideal AI delegation opportunities. ✔️ Rigorous quality control and human oversight remain critical. 💡 Upskilling staff in prompt engineering and supervision is vital for success. 🔒 Ethical guidelines and transparency build trust in AI use. 🏗️ Organizations need system-wide strategies based on five key pillars for intelligent AI delegation. Key Insights 🤖 AI as a literal-minded junior team member: AI’s strength lies in speed and access to vast information, but it lacks intuition, context, and nuance. This means AI will execute instructions exactly as given, without understanding subtext or implicit meaning. Professionals must adjust their mindset, viewing AI as a fast but inflexible assistant that requires precise direction to add real value. ✍️ The critical importance of prompt clarity: The quality of AI output directly correlates with the specificity of input instructions. Vague or ambiguous prompts generate weak results, making the human role in crafting detailed, context-rich prompts essential. This includes specifying audience, tone, length, key facts, and intended outcomes, ensuring the AI’s work aligns closely with expectations. ⏰ Task audit as a foundation for delegation: Identifying routine, repetitive, rule-based tasks that consume significant time but require minimal expertise is the first step toward effective AI integration. These tasks, such as drafting standard emails or summarizing meetings, are prime candidates for AI assistance, freeing humans to focus on higher-value activities. ✔️ Human oversight and quality control are non-negotiable: AI outputs are not infallible and must be rigorously reviewed for accuracy, tone, and brand alignment. Fact-checking, editing, and adding unique insights transform AI drafts into polished, reliable deliverables. This iterative review process is essential to avoid the illusion of productivity and ensures genuine efficiency gains. 👥 Navigating the human impact of AI adoption: The introduction of AI changes daily workflows and can create uncertainty about roles and professional identity. Organizations must foster open communication and collective problem-solving rather than imposing top-down mandates. Supporting employees through upskilling and role redesign helps maintain engagement and morale. 🔒 Ethical guardrails and transparency build trust: Clear policies on AI usage, privacy, and accountability are necessary to prevent misuse and maintain ethical standards. The human delegator must remain responsible for final outputs, ensuring AI serves as a trustworthy collaborator rather than a black box. 📈 System-wide, strategic AI integration relies on five pillars: Effective AI delegation is underpinned by (1) task-level clarity, (2) rigorous quality control, (3) identity-aware job redesign focusing on creativity and empathy, (4) ethical guardrails, and (5) continuous learning systems that encourage experimentation and knowledge sharing. This holistic approach moves organizations beyond ad hoc AI use toward sustained productivity improvements and meaningful work transformation. If this helped, please like and share the video. #AIDelegation #HumanAICollaboration #Productivity #PromptEngineering #FutureOfWork OUTLINE: 00:00:00 - The New Colleague in the Office 00:01:11 - The Art of Intelligent Delegation 00:02:05 - A Practical Guide to Smart AI Handover 00:03:05 - Navigating the Human Element 00:03:56 - Building a Smarter System for Tomorrow
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03:17
Intelligent AI Delegation
Modern organizations face a productivity paradox where artificial intelligence saves time but often increases workloads through extensive rework and task intensification. To address this, the concept of intelligent AI delegation focuses on the deliberate, skill-based practice of managing machine output while retaining human accountability and judgment. Research indicates that successful integration requires formal frameworks for task selection, robust quality controls, and a focus on professional identity to prevent employee burnout or ethical erosion. Leaders must transition from viewing AI as a simple tool to treating it as a directed outsourcing partner that necessitates active oversight and clear ethical guardrails. Ultimately, the true competitive advantage lies not in mere access to technology, but in the human wisdom used to direct it.
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48:37
A Conversation about Navigating AI-Driven Workforce Transitions
This episode examines the often-overlooked question of AI and labor displacement: not just which jobs are exposed to AI disruption, but which workers have the capacity to adapt if job loss occurs. We explore recent research showing that while 37 million U.S. workers face high AI exposure, vulnerability depends heavily on factors like financial resources, age, geographic location, and skill transferability. The conversation reveals that approximately 6.1 million workers—particularly women in clerical and administrative roles—face both high AI exposure and limited adaptive capacity. We discuss evidence-based organizational and policy responses aimed at ensuring AI's transformation of the labor market promotes shared prosperity rather than concentrated hardship, with a focus on targeted support systems, skill development programs, and building systemic resilience for the most vulnerable workers. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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32:27
A Conversation about Mastering the Art of Intelligent AI Delegation
Modern organizations face a productivity paradox where artificial intelligence saves time but often increases workloads through extensive rework and task intensification. To address this, the concept of intelligent AI delegation focuses on the deliberate, skill-based practice of managing machine output while retaining human accountability and judgment. Research indicates that successful integration requires formal frameworks for task selection, robust quality controls, and a focus on professional identity to prevent employee burnout or ethical erosion. Leaders must transition from viewing AI as a simple tool to treating it as a directed outsourcing partner that necessitates active oversight and clear ethical guardrails. Ultimately, the true competitive advantage lies not in mere access to technology, but in the human wisdom used to direct it. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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03:23
Strategic AI Redesign
This research argues that organizations fail to see financial returns from AI because they focus on individual productivity rather than systemic workflow redesign. While workers use AI to complete tasks faster, the research suggests that true enterprise value requires redefining job roles and moving from simple automation to agentic delegation. The research warns that failing to adapt organizational structures leads to shadow AI adoption risks and the erosion of professional apprenticeship pathways for junior staff. To succeed, leadership must shift from a cost-cutting mindset to one of capability expansion, using AI to tackle more complex strategic challenges. Ultimately, the research concludes that human-AI collaboration and continuous learning systems are essential for turning technological efficiency into a durable competitive advantage.
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13:16
Stop Automating - Start Redesigning Work
This video explores the paradox of artificial intelligence (AI) in the workplace: while individuals using AI tools report remarkable productivity gains, overall organizational performance remains stagnant. This discrepancy stems from the failure to redesign workflows to accommodate AI’s unique capabilities. AI accelerates isolated tasks but does not address systemic bottlenecks or outdated processes, limiting its impact on comprehensive business outcomes. Furthermore, AI excels at routine cognitive tasks but struggles with complex human interactions, strategic decisions, and novel crises, creating a jagged frontier of capability. Highlights ⚡ AI boosts individual productivity but fails to improve overall organizational performance. 🏞️ AI accelerates tasks but old workflows create bottlenecks that limit systemic gains. 🤖 Agentic AI can autonomously complete multi-step tasks, offering new potential but also risks. 👥 Shadow adoption of AI by employees introduces security, compliance, and quality risks. 📉 Automating routine tasks can hinder junior employees’ learning and long-term skill development. 🔄 Effective AI integration requires redesigning workflows, not just automating existing tasks. 🚀 Leadership must choose between AI as a cost-cutting tool or as a catalyst for growth and innovation. Key Insights ⚖️ The Paradox of AI Productivity: While AI tools enable individuals to work faster and produce better outputs, organizations do not see proportional improvements. This paradox arises because speeding up isolated tasks doesn’t remove systemic constraints in workflows. Without addressing these bottlenecks, gains remain localized and fail to scale into broader business success. This insight underscores the need to view AI adoption as a systemic organizational change rather than a piecemeal efficiency upgrade. 🧩 Jagged Frontier of AI Capabilities: AI’s strengths lie in processing vast data, pattern recognition, and generating drafts, but it lacks emotional intelligence, strategic judgment, and crisis management skills. This uneven capability means AI can augment some aspects of work but cannot replace the nuanced human elements essential for trust, ethics, and complex decision-making. Organizations must therefore strategically allocate AI to tasks where it excels while preserving human oversight in critical domains. 🕵️♂️ Risks of Shadow Adoption: The widespread, unsanctioned use of AI tools by employees—often driven by ease of access and immediate personal benefits—creates a governance void. This “shadow adoption” raises serious risks including inadvertent data leaks, compliance breaches, and propagation of AI errors (hallucinations). Without visibility or control, organizations expose themselves to hidden vulnerabilities that can result in reputational and legal harm. 🧑🎓 Erosion of Apprenticeship and Expertise: Automating routine foundational tasks removes key learning opportunities for junior employees, who traditionally gained expertise through hands-on experience. Over time, this leads to a “hollowing out” of deep tacit knowledge critical for innovation and sound judgment. The short-term efficiency gains therefore jeopardize the company’s long-term competitive advantage by impairing skill development and institutional memory. 🔄 Need for Workflow Redesign: Effective AI adoption demands rethinking entire workflows from end to end, rather than simply digitizing or automating individual steps. Leaders should identify where AI adds the most leverage and pilot new processes that integrate AI as a junior partner, not just a faster tool. This approach fosters innovation, reduces new failure points, and enables sustainable productivity improvements. 🌱 Rebuilding Learning and Governance Models: As AI takes over routine work, organizations must create new apprenticeship models where juniors oversee AI outputs, stress-test results, and learn judgment through simulation and mentorship. Governance should be agile and distributed, balancing broad security guardrails with business unit-level experimentation. Differentiating oversight based on task risk ensures safety without stifling innovation. 🔥 Strategic Leadership Choice for the Future: The advent of powerful AI presents leaders with a critical crossroads. They may opt for automation solely to cut costs and reduce headcount, risking skill depletion and organizational stagnation, or pursue redesign for growth, using AI to augment human judgment and expand capabilities. The latter path requires courage, investment, and cultural change but promises a future of resilience, creativity, and human-centered work. If this helped, please like and share the video. #WorkflowRedesign #AgenticAI #Automation #FutureOfWork #HumanAI
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5 hours ago
5 min read
RESEARCH INSIGHTS
Why Women Score Higher Than Men in Most Leadership Skills
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