Featuring scholarly and practitioner insights from HR and people leaders, industry experts, and researchers.

In this HCI Webinar, I talk with Doug Ladden about why you can't achieve sustainable leadership success without help from others along the way. Doug is a co-founder and the CEO of Deliveright Logistics, Inc., a technology, logistics, and final-mile delivery provider to retailers of big and bulky goods such as furniture and exercise equipment. Deliveright's patented Grasshopper technology platform offers a complete solution to delivery companies specializing in big and bulky products. Deliveright's nationwide network also powers the U.S. logistics supply chain of major eCommerce and brick-and-mortar retailers, from the manufacturer's dock to the customer's home. Deliveright simplifies complex logistics for hard-to-handle goods and provides best-in-class service to its customers. Before Deliveright, Doug was a co-founder and Senior Partner of DLJ Investment Partners, a private equity manager of middle-market mezzanine funds with $3.5 billion in AUM. As an active investor, he sat on multiple boards of directors for companies, including TransCore, a leader in electronic toll collection systems and owner of DAT digital load boards at truckstops. He currently serves on the Investment Committees of Quilvest Capital Strategies' private debt funds. Doug has expertise in logistics, related technology applications, and private debt investing.

Despite significant investments in workplace training, a stubborn gap often prevents employees from applying new skills to their daily tasks. Recent research suggests that the most effective way to close this gap is to view training transfer and knowledge sharing as parallel social processes rather than individual burdens. Success depends heavily on social support, as active encouragement from supervisors and peers creates a reinforcing environment for learning to take root. Organizations can further improve outcomes by focusing on volition, which helps employees persist through obstacles encountered after a workshop ends. By intentionally fostering knowledge networks, companies can transform isolated training events into a sustainable organizational capability that enhances both performance and satisfaction. Ultimately, evaluating the growth of these professional connections provides a more accurate measure of a program's true strategic impact. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Abstract: Workplace training continues to absorb sizeable portions of organizational learning budgets, yet a stubborn gap persists between what employees learn and what they apply, share, and sustain on the job. This brief synthesizes recent empirical work on training transfer, knowledge sharing, and post-training knowledge networks to offer a practitioner-oriented framework for maximizing training impact. Drawing on a mixed-method study by Mehner, Rothenbusch, and Kauffeld (2025) along with foundational and contemporary research in industrial-organizational psychology, the discussion identifies motivation, volition, and social support—particularly from supervisors and peers—as pivotal levers. The brief argues that treating transfer as an individual concern underestimates training's potential; instead, organizations should design for parallel processes of application (transfer) and diffusion (sharing) that ride on intentional knowledge networks. Industry illustrations across construction, financial services, and healthcare demonstrate practical implementation. The closing sections outline forward-looking pillars for embedding learning capability as enduring organizational infrastructure. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In this podcast episode, Dr. Jonathan H. Westover talks with Doug Ladden about why you can't achieve sustainable leadership success without help from others along the way. Doug is a co-founder and the CEO of Deliveright Logistics, Inc., a technology, logistics, and final-mile delivery provider to retailers of big and bulky goods such as furniture and exercise equipment. Deliveright's patented Grasshopper technology platform offers a complete solution to delivery companies specializing in big and bulky products. Deliveright's nationwide network also powers the U.S. logistics supply chain of major eCommerce and brick-and-mortar retailers, from the manufacturer's dock to the customer's home. Deliveright simplifies complex logistics for hard-to-handle goods and provides best-in-class service to its customers. Before Deliveright, Doug was a co-founder and Senior Partner of DLJ Investment Partners, a private equity manager of middle-market mezzanine funds with $3.5 billion in AUM. As an active investor, he sat on multiple boards of directors for companies, including TransCore, a leader in electronic toll collection systems and owner of DAT digital load boards at truckstops. He currently serves on the Investment Committees of Quilvest Capital Strategies' private debt funds. Doug has expertise in logistics, related technology applications, and private debt investing.   See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Despite significant investments in workplace training, a stubborn gap often prevents employees from applying new skills to their daily tasks. Recent research suggests that the most effective way to close this gap is to view training transfer and knowledge sharing as parallel social processes rather than individual burdens. Success depends heavily on social support, as active encouragement from supervisors and peers creates a reinforcing environment for learning to take root. Organizations can further improve outcomes by focusing on volition, which helps employees persist through obstacles encountered after a workshop ends. By intentionally fostering knowledge networks, companies can transform isolated training events into a sustainable organizational capability that enhances both performance and satisfaction. Ultimately, evaluating the growth of these professional connections provides a more accurate measure of a program's true strategic impact. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Despite significant investments in workplace training, a stubborn gap often prevents employees from applying new skills to their daily tasks. Recent research suggests that the most effective way to close this gap is to view training transfer and knowledge sharing as parallel social processes rather than individual burdens. Success depends heavily on social support, as active encouragement from supervisors and peers creates a reinforcing environment for learning to take root. Organizations can further improve outcomes by focusing on volition, which helps employees persist through obstacles encountered after a workshop ends. By intentionally fostering knowledge networks, companies can transform isolated training events into a sustainable organizational capability that enhances both performance and satisfaction. Ultimately, evaluating the growth of these professional connections provides a more accurate measure of a program's true strategic impact. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In this HCI Webinar, I talk with Shaun Arora about what companies get wrong about neurodiversity. Shaun Arora seeks opportunities in the margins. As a coach, he propels leaders and their teams to thrive. Emerging leaders, founders, and technologists seek out Shaun’s lens to explore non-linear pathways for reducing daily friction as they grow their companies and their teams. While working within organizations as a coach, advisor, and COO, he has built the infrastructure and workflows that transform a company’s neurodiversity into a strength and asset.

In this podcast episode, Dr. Jonathan H. Westover talks with Shaun Arora about what companies get wrong about neurodiversity. Shaun Arora seeks opportunities in the margins. As a coach, he propels leaders and their teams to thrive. Emerging leaders, founders, and technologists seek out Shaun’s lens to explore non-linear pathways for reducing daily friction as they grow their companies and their teams. While working within organizations as a coach, advisor, and COO, he has built the infrastructure and workflows that transform a company’s neurodiversity into a strength and asset. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.