Featuring scholarly and practitioner insights from HR and people leaders, industry experts, and researchers.

In this HCI Webinar, I talk with Tabitha Scott about rethinking change management. Tabitha Scott is a recognized thought leader, innovator, public speaker, and a 2023 Forbes Business Council contributor. She specializes in harnessing human dynamics for sustainable business success and is a bestselling author. Currently, she advises on engagement, innovation, and leadership for major organizations. Tabitha has spearheaded IT strategy during a record expansion phase for a Fortune 400 firm, and has held roles as CEO of Cole Scott Group and Military Assistance Company, as well as SVP of Innovation & Sustainability at Balfour Beatty Investments and Lend Lease Americas, leading significant business shifts. Renowned for applying energy science to boost organizational innovation and productivity, Tabitha was instrumental in forming the world’s largest solar-powered community, earning White House recognition for her tech advancements. She is a prolific author with contributions to top publications covering energy, behavioral change, and burnout prevention.

This research examines the persistent and often hidden problem of ageism within modern professional environments, noting that it affects both senior and junior staff. Research indicates that discriminatory biases—such as doubting an older worker's technological skills or questioning a younger worker's maturity—lead to significant economic losses and reduced employee wellbeing. To address these challenges, the research proposes a multilevel framework that includes reforming hiring practices, encouraging intergenerational mentorship, and implementing flexible work policies. By fostering an age-inclusive culture, organizations can better retain institutional knowledge and improve overall team performance. Ultimately, the research argues that combating age-based prejudice is a strategic necessity for businesses navigating a rapidly aging global workforce.

This research examines the persistent and often hidden problem of ageism within modern professional environments, noting that it affects both senior and junior staff. Research indicates that discriminatory biases—such as doubting an older worker's technological skills or questioning a younger worker's maturity—lead to significant economic losses and reduced employee wellbeing. To address these challenges, the research proposes a multilevel framework that includes reforming hiring practices, encouraging intergenerational mentorship, and implementing flexible work policies. By fostering an age-inclusive culture, organizations can better retain institutional knowledge and improve overall team performance. Ultimately, the research argues that combating age-based prejudice is a strategic necessity for businesses navigating a rapidly aging global workforce.

This research examines the persistent and often hidden problem of ageism within modern professional environments, noting that it affects both senior and junior staff. Research indicates that discriminatory biases—such as doubting an older worker's technological skills or questioning a younger worker's maturity—lead to significant economic losses and reduced employee wellbeing. To address these challenges, the research proposes a multilevel framework that includes reforming hiring practices, encouraging intergenerational mentorship, and implementing flexible work policies. By fostering an age-inclusive culture, organizations can better retain institutional knowledge and improve overall team performance. Ultimately, the research arues that combating age-based prejudice is a strategic necessity for businesses navigating a rapidly aging global workforce.

This research examines the persistent and often hidden problem of ageism within modern professional environments, noting that it affects both senior and junior staff. Research indicates that discriminatory biases—such as doubting an older worker's technological skills or questioning a younger worker's maturity—lead to significant economic losses and reduced employee wellbeing. To address these challenges, the research proposes a multilevel framework that includes reforming hiring practices, encouraging intergenerational mentorship, and implementing flexible work policies. By fostering an age-inclusive culture, organizations can better retain institutional knowledge and improve overall team performance. Ultimately, the research argues that combating age-based prejudice is a strategic necessity for businesses navigating a rapidly aging global workforce.

Abstract: Workplace ageism remains one of the most pervasive yet under-addressed forms of discrimination in contemporary organizations, affecting both older and younger workers across industries and geographies. Drawing on a comprehensive review by Anand et al. (2024), this article synthesizes evidence from four decades of research to examine the organizational consequences of age-based discrimination and presents evidence-based interventions that human resource professionals and organizational leaders can implement. Recent data indicate that approximately two-thirds of workers aged 50 and above report experiencing or witnessing age discrimination, with subtle forms of bias—including assumptions about technological competence and resistance to change—affecting 60% of this demographic (AARP, 2026). This article proposes a multilevel framework encompassing organizational culture transformation, HR policy reform, and intergenerational collaboration strategies. By integrating theoretical perspectives from social identity theory, role congruity theory, and diversity climate research with emerging practitioner evidence, we argue that combating ageism requires simultaneous attention to individual attitudes, team dynamics, organizational systems, and societal norms. The article concludes with actionable recommendations for creating age-inclusive workplaces that leverage the complementary strengths of multigenerational workforces while addressing the unique challenges faced by both older and younger employees.

This research explores how higher education institutions are navigating a state of permanent transition caused by the convergence of artificial intelligence, financial limitations, and shifting strategic priorities. While many organizations report a massive increase in AI adoption and cost-cutting measures, they often expect staff to absorb these changes through increased workloads rather than expanded support, leading to widespread burnout and decreased job satisfaction. The analysis highlights a critical gap between institutional strategy and actual workforce readiness, emphasizing that transparency alone is insufficient for maintaining employee trust. To ensure long-term stability, the research advocates for workload governance, the protection of human-centered skills, and a commitment to student success as a primary motivator. Ultimately, the research suggest that successful adaptation requires inclusive leadership and a focus on mission-driven narratives to help staff find meaning amidst continuous disruption.

This research explores how higher education institutions are navigating a state of permanent transition caused by the convergence of artificial intelligence, financial limitations, and shifting strategic priorities. While many organizations report a massive increase in AI adoption and cost-cutting measures, they often expect staff to absorb these changes through increased workloads rather than expanded support, leading to widespread burnout and decreased job satisfaction. The analysis highlights a critical gap between institutional strategy and actual workforce readiness, emphasizing that transparency alone is insufficient for maintaining employee trust. To ensure long-term stability, the research advocates for workload governance, the protection of human-centered skills, and a commitment to student success as a primary motivator. Ultimately, the research suggest that successful adaptation requires inclusive leadership and a focus on mission-driven narratives to help staff find meaning amidst continuous disruption.