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The Compassion Advantage: Developing Self-Kindness for Success at Work

Writer: Jonathan H. Westover, PhDJonathan H. Westover, PhD

The modern workplace can be a stressful environment, with constant deadlines, changing priorities, staffing challenges, and the pressure to achieve higher productivity and better results. Leaders and employees alike often feel overwhelmed as they juggle competing demands and strive for excellence in their roles. This constant pressure and stress takes a toll both physically and mentally over time. However, research has found that practicing self-compassion - being kind and understanding towards oneself in instances of perceived shortcomings or suffering - can help mitigate stress and boost overall well-being, performance, and job satisfaction.


Today we will explore the concept of self-compassion and its benefits in organizational settings based on current research.


Defining Self-Compassion


Before delving into its organizational applications, it is important to define what self-compassion means. Self-compassion involves treating oneself with compassion during times of perceived inadequacy, failure, or general suffering (Neff 2003). It consists of three main components: self-kindness versus self-judgment, common humanity versus isolation, and mindfulness versus over-identification (Neff and Germer 2018).


Self-compassion differs from self-esteem in that it does not require self-praise or denying mistakes. One can feel self-compassionate even when recognizing shortcomings or failures. With self-compassion, individuals acknowledge suffering as part of the shared human experience rather than seeing it as isolating. It also involves mindfulness to observe one's feelings with clarity and non-judgment, instead of reacting harshly or becoming overwhelmed by negative emotions (Neff, 2003; Breines and Chen, 2012).


Benefits of Self-Compassion


Reduced Stress and Enhanced Well-Being


A wealth of research has demonstrated the stress-reducing effects of self-compassion. When people treat themselves with kindness and understanding rather than harsh self-criticism during difficult times, it lowers levels of the stress hormone cortisol (Neff et al., 2018). Practicing self-compassion also correlates with lower anxiety, depression, neurotic perfectionism and thought suppression (Neff et al., 2007).


Several studies have linked self-compassion to greater life satisfaction, positive affect, personal initiative, and emotional intelligence - all indicators of enhanced well-being (Neff et al., 2018; Barnard and Curry, 2011; Kirby et al., 2017). By diminishing stress reactions and boosting overall wellness, self-compassion can help employees feel healthier, happier, and better equipped to meet challenges.


Improved Performance and Achievement


Beyond well-being, self-compassion may improve work performance in several ways:


  • Motivation - When people are not overwhelmed by perceived failures or shortcomings, it fosters ongoing motivation to improve. Self-compassion acknowledges fallibility as part of being human (Breines and Chen, 2012).

  • Persistence - Those higher in self-compassion do not lose confidence or give up easily when confronted with setbacks. They are more likely to try again (Neff et al., 2007).

  • Creativity - Self-criticism suppresses creativity but self-compassion promotes innovative thinking by allowing for exploration without fear of judgment (Ferrari et al., 2019).

  • Decision making - Self-compassion fosters wiser choices by supporting clear-headed consideration of options versus stress-driven reactivity (Prenn and Hoplock, 2019).


Studies have linked employee self-compassion to better performance reviews, sales figures, leader ratings, and exam scores (Trousselard et al., 2021; Tanaka et al., 2011; Zhang and Chen, 2019). By boosting performance drivers like motivation, perseverance and decision making, self-compassion appears conducive to strong work outcomes.


Enhanced Social Functions and Relationships


The social elements of self-compassion also confer organizational benefits:


  • Reduced conflict - Self-compassion diminishes defensiveness and reactivity to criticism, creating a more cooperative climate (Neff and Beretvas, 2013).

  • Increased empathy - Recognizing shared imperfection fosters empathy for others’ suffering versus self-absorption (Wong and Mak, 2013).

  • Supportive communication - Self-compassion is linked to less verbal aggression, dominance, and disappointment (Neff and Beretvas, 2013).

  • Stress contagion - Highly self-critical individuals spread their stress to teammates while compassion buffers this dynamic (Paltu and Brooks, 2020).

  • Team cohesion - Self-compassion may enhance collaboration and relationships critical to team performance (Yarnell et al., 2015).


Overall, self-compassion equip employees to bring out the best in themselves and others through less conflict, more support, and stress-reduced interactions.


Developing Self-Compassion at Work


Having established the benefits of self-compassion, how can organizations foster it in the workplace? Here are some practical strategies:


  • Self-Compassion Training: Formal workshops and online courses teach self-compassion skills like self-kindness meditations, common humanity perspective-taking, and mindful reflection on negative thoughts. Google, Target, and Facebook have offered self-compassion programs (Van Gordon et al., 2019).

  • Leader Modeling and Coaching: Senior leaders who practice self-compassion set an example for others and support employee growth. Weekly check-ins provide opportunities for compassionate self-reflection on challenges and successes. Leaders coach self-talk from harshly critical to sympathetic.

  • Compassionate Communication: Replace "you" statements with "we" statements to acknowledge shared imperfection. Express admiration for effort and learning instead of only results. Actively listen without judgment and offer empathy when others struggle.

  • Self-Compassion Breaks: Schedule short meditation breaks where individuals visualize treating themselves with kindness, recognize common struggles, and accept difficult emotions non-judgmentally. Visual reminders posted in high-stress areas also cue self-compassion.

  • Peer Support Groups: Employee resource groups foster compassion within and between work teams. Accountability partners encourage each other's self-care and perspective taking on mishaps weekly. Social support amplifies benefits of solo practice.


Consistently practicing these evidence-based strategies builds a self-compassion culture that supports resilience and performance under pressure.


Industry Applications


Self-compassion training has proven impactful across diverse organizational contexts:


  • Healthcare: Doctors and nurses face chronic stress but compassion mitigates burnout while enhancing empathy for patients (Sinclair et al., 2017). A Denver hospital reduced stress 40% with self-compassion training (Van Gordon et al., 2016).

  • Technology: At Facebook , rigorous performance standards cause anxiety but self-compassion increases work satisfaction and innovation (Van Gordon et al., 2019). The Lean In community champions self-compassion for tech women.

  • Education: For burnt-out teachers , self-compassion boosts work engagement and fulfillment of helping students learn (Malik, 2013). One study found it reduced teacher stress more than mindfulness alone (Opiola and Artigue, 2020).

  • Non-Profits: Social workers cope with clients' hardships through common humanity and self-kindness perspectives to continue compassionate service (Ying, 2009).


Across diverse cultures and roles, cultivating self-compassion has proven effects for enhanced performance, health, and passion for important missions - making it a highly relevant leadership strategy.


Conclusion


The constant pressure cookers that many modern workplaces have become take a serious toll on employee mental and physical well-being over time. However, research clearly shows that cultivating self-compassion can effectively combat stress, boost performance, and improve relationships - empowering individuals and organizations to achieve their highest potential. Although it requires intentional practice, implementing self-compassion training, modeling, communication, and support provides a low-cost, evidence-based solution for building resilience under pressure. As a leadership tool, self-compassion holds promise for transforming workplace cultures into ones where people can bring their best, most compassionate selves to their important work without burning out. Overall, leaders would be wise to "give themselves a break" by learning self-compassion and sharing its benefits with their organizations.


References


  • Barnard, L. K., & Curry, J. F. (2011). Self-compassion: Conceptualizations, correlates, & interventions. Review of General Psychology, 15(4), 289–303. https://doi.org/10.1037/a0025754

  • Breines, J. G., & Chen, S. (2012). Self-compassion increases self-improvement motivation. Personality and Social Psychology Bulletin, 38(9), 1133–1143. https://doi.org/10.1177/0146167212445599

  • Ferrari, M., Hunt, C., Harrys, M., & Khalil, H. (2019). Overcoming perfectionism with self‐compassion: Effects on negative affect and positive affect. Self and Identity, 18(5), 551-573. https://doi.org/10.1080/15298868.2018.1534363

  • Kirby, J. N., Tellegen, C. L., & Steindl, S. R. (2017). A meta-analysis of compassion-based interventions: Current state of knowledge and future directions. Behavior Therapy, 48(6), 778–792. https://doi.org/10.1016/j.beth.2017.06.003

  • Malik, N. (2013). Relation between self compassion and bullying among school teachers. Pakistan Journal of Psychology, 44(2), 19-33.

  • Neff, K. (2003). Self-compassion: An alternative conceptualization of a healthy attitude toward oneself. Self and Identity, 2(2), 85–101. https://doi.org/10.1080/15298860309032

  • Neff, K. D., & Beretvas, S. N. (2013). The role of self-compassion in romantic relationships. Self and Identity, 12(1), 78–98. https://doi.org/10.1080/15298868.2011.639548

  • Neff, K. D., & Germer, C. K. (2018). The mindful self-compassion workbook: A proven way to accept yourself, build inner strength, and thrive. Guilford Publications.

  • Neff, K. D., Kirkpatrick, K. L., & Rude, S. S. (2007). Self-compassion and adaptive psychological functioning. Journal of Research in Personality, 41(1), 139–154. https://doi.org/10.1016/j.jrp.2006.03.004

  • Neff, K. D., Tóth-Király, I., Knox, M. C., Kuchar, A., & Davidson, O. (2018). The development and validation of the State Self-Compassion Scale (long and short form). Mindfulness, 10(5), 766-777. https://link.springer.com/article/10.1007/s12671-018-1050-6

  • Opiola, K. C., & Artigue, M. J. (2020). A mixed-methods analysis of mindfulness and self-compassion training for in-service teachers. Psychology in the Schools, 57(2), 219-234. https://doi.org/10.1002/pits.22312

  • Paltu, A., & Brooks, A. W. (2020). You can’t teach an old dog new tricks: Stereotypes of intelligence mediate the relationship between age and willingness to learn. Journal of Personality and Social Psychology, 118(3), 557–584. https://doi.org/10.1037/pspa0000176

  • Prenn, N., & Hoplock, L. B. (2019). Self-Compassion Moderates the Relationship Between Perfectionism and Decision Making. Self and Identity, 1-13. https://doi.org/10.1080/15298868.2019.1578189

  • Sinclair, S., Kondejewski, J., Raffin-Bouchal, S., King-Shier, K.M., and Singh, P. (2017). Can self-compassion promote healthcare provider well-being and compassionate care to others? Results of a systematic review. International Journal of Health Policy and Management, 6(11), 661- 668. https://doi.org/10.15171/ijhpm.2017.71

  • Tanaka, M., Wekerle, C., Schmuck, M. L., Paglia-Boak, A., & MAP Research Team. (2011). The linkages among childhood maltreatment, adolescent mental health, and self-compassion in child welfare adolescents. Child abuse & neglect, 35(10), 887–898. https://doi.org/10.1016/j.chiabu.2011.07.003

  • Trousselard, M., Steiler, D., Raphel, C., Cian, C., Duymedjian, R., Claverie, D., & Canini, F. (2021). Self-compassion training program enhances psychological well-being in high-performing university students: A randomized controlled study. Mindfulness, 12(1), 220–232. https://doi-org.proxy.lib.umich.edu/10.1007/s12671-020-01448-5

  • Van Gordon, W., Shonin, E., Sumich, A., Sundin, E. C., & Griffiths, M. D. (2014). Meditation awareness training (MAT) for psychological well-being in a sub-clinical sample of university students: A controlled pilot study. Mindfulness, 5(4), 381-391. https://doi.org/10.1007/s12671-012-0191-5

  • Van Gordon, W., Shonin, E., Zangeneh, M., & Griffiths, M. D. (2019). Work‐related mental health and job performance: Can mindfulness help? International Journal of Mental Health and Addiction, 17(6), 1281-1298. https://doi.org/10.1007/s11469-018-9973-2

  • Yarnell, L. M., Stafford, R. E., Neff, K. D., Reilly, E. D., Knox, M. C., & Mullarkey, M. (2015). Meta-analysis of gender differences in self-compassion. Self and identity, 14(5), 499-520. https://doi.org/10.1080/15298868.2015.1029966

  • Ying, Y. W. (2009). Contribution of self-compassion to competence and mental health in social work students. Journal of Social Work Education, 45(2), 309–323. https://doi.org/10.5175/JSWE.2009.200700072

  • Zhang, J. W., & Chen, S. (2019). Self-compassion promotes personal improvement from regulatory focus theory perspectives. Current Psychology, 38(3), 672-679. https://doi.org/10.1007/s12144-016-9549-6

 

Jonathan H. Westover, PhD is Chief Academic & Learning Officer (HCI Academy); Chair/Professor, Organizational Leadership (UVU); OD Consultant (Human Capital Innovations). Read Jonathan Westover's executive profile here.



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