top of page
HCL Review
nexus institue transparent.png
Catalyst Center Transparent.png
Adaptive Lab Transparent.png
Foundations of Leadership
DEIB
Purpose-Driven Workplace
Creating a Dynamic Organizational Culture
Strategic People Management Capstone

Eight Reasons Healthcare Employers Get Duped by Impostor Nurses and How to Avoid Them


Healthcare hiring teams are overwhelmed — and for good reason. Across the country, hospitals, health systems, and long-term care providers are under relentless pressure to quickly staff service lines, beds, or units, often in crisis conditions. Nurse shortages persist, patient acuity is rising, and vacancy rates leave little margin for delay. When a shift must be filled now, the hiring process becomes a race against operational risk.


Healthcare employers are attempting to hire amid a sustained, structural nursing shortage, not a temporary labor disruption. According to projections cited by the American Association of Colleges of Nursing (AACN), the U.S. healthcare system will need to fill approximately 193,100 registered nurse openings each year through 2032, driven by workforce retirements, turnover, and rising patient demand. This level of annual churn places extraordinary strain on hiring teams, who are often tasked with filling critical roles under intense time pressure while competing in an increasingly constrained talent market.


In that environment, even well-intentioned employers can struggle to ensure that every nurse brought on board is fully and legitimately credentialed. The result has been a steady stream of headlines about “impostor nurses” — individuals who falsify credentials, misuse licenses, or misrepresent their qualifications to gain access to clinical roles.


Yet these cases are rarely isolated incidents or simple acts of deception. They are symptoms of deeper, systemic vulnerabilities embedded in healthcare hiring workflows. Beyond fake diplomas and stolen licenses, a perfect storm of process gaps, outdated tools, regulatory complexity, and staffing urgency has created fertile ground for credential fraud to flourish.


Below are eight underreported reasons healthcare employers continue to get duped — and why traditional screening approaches are increasingly ill-equipped to keep up.


1. Staffing Pressure Forces Speed Over Scrutiny

The most fundamental driver is also the most human one: urgency. When patient safety depends on having a nurse on the floor, hiring teams are often forced to prioritize speed over depth of verification.


Background screening timelines that once allowed for multiple verification steps are compressed. Follow-ups are deferred. Provisional starts become normalized. While no organization intentionally cuts corners, sustained staffing pressure makes it harder to slow down long enough to detect inconsistencies that might otherwise raise red flags.


Fraud thrives in environments where time is scarce.


2. License Compact Complexity Creates Blind Spots

The Nurse Licensure Compact (NLC) has brought meaningful workforce mobility to healthcare. But it has also introduced complexity that many hiring systems were never designed to manage.


Compact licenses can obscure the nurse’s actual state of licensure origin, disciplinary history, or renewal status. Employers may verify that a compact license is “active” without fully tracing its underlying jurisdiction or identifying prior actions taken in other states.


Impostor nurses exploit this complexity, knowing that fragmented oversight increases the likelihood that something will be missed.


3. Spreadsheet-Based Verification Can’t Scale

Despite advances in HR technology, many healthcare organizations still rely on manual, spreadsheet-driven credential tracking — especially when juggling large volumes of contingent or traveling staff.


These tools were never built to detect fraud. They cannot flag anomalies across datasets, identify patterns of repeated document reuse, or cross-check inconsistencies between credentials, employment history, and licensure timelines.


As hiring volume increases, so does the risk of human error, and fraud slips through the cracks.


4. Document Forgery Has Become Sophisticated and Accessible

Credential fraud is no longer limited to poorly scanned diplomas or obviously altered certificates. Today’s impostors use high-quality digital tools to create convincing documentation that can pass visual inspection.


Fake nursing diplomas, training certificates, and continuing education records can be generated quickly, often using templates that mimic legitimate institutions. Without direct-source verification or advanced screening tools, even experienced reviewers may have difficulty distinguishing authentic documents from fraudulent ones.


Technology has lowered the barrier to entry for bad actors, while many screening workflows remain essentially unchanged.


5. Immunization and Health Records Are Easily Manipulated

Beyond education and licensure, healthcare employers increasingly rely on candidate-provided health documentation, including immunization records, TB tests, and physical clearances.


These records are frequently accepted at face value, particularly when onboarding timelines are tight. Yet many are self-reported, outdated, or falsified. In some cases, records are reused across multiple employers without verification.


This creates not only compliance risk but also direct patient safety concerns — an area where credential fraud intersects with public health.


6. Vendor Changes Are Often When Fraud Is Discovered

A striking pattern has emerged in many impostor nurse cases: fraud is discovered years later, often when an organization changes background screening vendors or upgrades its hiring systems.

Why? Because new vendors re-run verifications using different data sources, processes, or technologies. What was previously assumed to be valid suddenly fails scrutiny.


This suggests the issue is not a single bad hire. Instead, it’s systemic inconsistency in how credentials are verified across time and vendors, which allows fraud to persist undetected.


7. Disciplinary Actions Are Fragmented Across Systems

Even when nurses have been disciplined, that information may not be easily accessible or clearly linked to their current credentials.


Disciplinary actions can reside in separate databases from licensure records, vary by state, or lag behind real-world enforcement. Hiring teams may verify that a license exists without uncovering past suspensions, probationary terms, or restrictions.


Impostor nurses rely on this fragmentation, knowing that few employers have the resources to manually reconcile data from every source.


8. Traditional Hiring Workflows Were Not Built for Adversarial Threats

Perhaps the most overlooked factor is philosophical: most healthcare hiring workflows were designed for compliance, not defense.


They assume good faith. They check boxes. They confirm minimum requirements. What they do not do is operate like fraud detection systems — continuously validating, cross-referencing, and stress-testing credentials against evolving threat patterns.


As credential fraud becomes more organized and sophisticated, hiring processes that rely solely on static, point-in-time checks are increasingly outmatched.


Rethinking Credential Verification in Healthcare

The rise of impostor nurses is not simply a story about bad actors. It is a warning signal about systems under strain.


Healthcare employers are being asked to move faster than ever, with fewer resources, in a regulatory environment that grows more complex each year. In that context, traditional screening approaches — manual, fragmented, and reactive — are no longer sufficient.


Addressing the problem requires a shift in mindset. Background screening shouldn’t be viewed as an administrative hurdle; it should be recognized as a strategic risk function tied directly to patient safety, workforce integrity, and organizational trust.


That means investing in more robust verification methods, leveraging technology designed to detect anomalies, and building hiring workflows that can withstand adversarial behavior — even under pressure.


A Moment for Industry-Wide Reflection

The headlines may focus on individual impostors, but the more profound lesson is collective. Credential fraud persists not because healthcare employers are careless, but because the system has not evolved at the same pace as the threat.


As staffing challenges continue and bad actors become more sophisticated, healthcare leaders face a critical question: Are your hiring processes built for yesterday’s risks or today’s reality?

Joe DeSanzo is EVP, Healthcare for Cisive PreCheck and an expert in employee screening and risk mitigation solutions.

 
 

Human Capital Leadership Review

eISSN 2693-9452 (online)

future of work collective transparent.png
Renaissance Project transparent.png

Subscription Form

HCI Academy Logo
Effective Teams in the Workplace
Employee Well being
Fostering Change Agility
Servant Leadership
Strategic Organizational Leadership Capstone
bottom of page