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Theory-Driven Innovation in Organizations: From Combinatorial Possibilities to Practical Breakthroughs
12 hours ago
10 min read
AI-Augmented Decision Rights: Redesigning Authority in Human-Machine Organizations
RESEARCH BRIEFS
1 day ago
10 min read
Algorithmic Management: Leadership in Organizations Where AI Supervises Humans
RESEARCH BRIEFS
2 days ago
8 min read
AI Anxiety at Work: What Leaders Cannot Ignore
3 days ago
3 min read
The Hidden Cost of Poor Job Quality: Why Workers Are Struggling and What Organizations Can Do About It
RESEARCH BRIEFS
3 days ago
8 min read
Claude Skills and the Organizational Redesign of Work: Simplicity as Strategic Infrastructure
RESEARCH BRIEFS
4 days ago
9 min read
When AI Investments Fail: Why Work Redesign, Not Technology Deployment, Unlocks ROI
RESEARCH BRIEFS
5 days ago
19 min read
Organizational Structure for AI-First Operations: Beyond Traditional Hierarchies
RESEARCH BRIEFS
6 days ago
15 min read
Bridging the AI Implementation Gap in HR: From Hype to Value
Oct 25
10 min read
Beyond the Job-Hopping Myth: Why Gen Z Turnover Signals a Leadership Crisis
RESEARCH BRIEFS
Oct 24
13 min read
Human Capital Leadership Review
Theory-Driven Innovation in Organizations: From Combinatorial Possibilities to Practical Breakthroughs
12 hours ago
10 min read
AI-Augmented Decision Rights: Redesigning Authority in Human-Machine Organizations
RESEARCH BRIEFS
1 day ago
10 min read
Algorithmic Management: Leadership in Organizations Where AI Supervises Humans
RESEARCH BRIEFS
2 days ago
8 min read
AI Anxiety at Work: What Leaders Cannot Ignore
3 days ago
3 min read
Josh Bersin Company Defines the New Role of Management in the Age of AI
3 days ago
5 min read
New Survey Reveals Healthcare Organizations Prioritize Efficiency and Patient Care in AI Adoption
3 days ago
2 min read
Why Unused PTO Reveals a Leadership Problem Hiding in Plain Sight
3 days ago
2 min read
The Hidden Cost of Poor Job Quality: Why Workers Are Struggling and What Organizations Can Do About It
RESEARCH BRIEFS
3 days ago
8 min read
Claude Skills and the Organizational Redesign of Work: Simplicity as Strategic Infrastructure
RESEARCH BRIEFS
4 days ago
9 min read
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HCL Review Videos
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07:25
Stop Saying ‘AI’ Predictive vs Generative—The Costly Confusion
This video explores the critical distinction between two fundamentally different forms of artificial intelligence (AI): predictive AI and generative AI. Predictive AI is described as a logical, probabilistic system focused on analyzing historical data to forecast outcomes with accuracy, playing a vital role in sectors like finance, healthcare, and fraud detection. In contrast, generative AI is framed as a creative force, capable of producing novel, coherent, and plausible outputs such as text, images, and code, without being confined to a single correct answer. The video emphasizes that conflating these two distinct types of intelligence under the single umbrella term “AI” creates confusion, governance challenges, and strategic risks for organizations and society. It advocates for precise language, tailored governance, and specialized teams to manage each form appropriately, underscoring that understanding and clearly naming these different intelligences is fundamental to harnessing their benefits and mitigating their risks. Highlights 🤖 AI is not one entity but two fundamentally different forms: predictive and generative intelligence. 📊 Predictive AI analyzes past data to forecast outcomes with measurable accuracy, crucial in finance, healthcare, and security. 🎨 Generative AI creates novel and plausible content, from text to images and code, emphasizing creativity over certainty. ⚠️ Treating both types of AI the same leads to governance failures and strategic blind spots with potentially severe consequences. 🧩 Organizations must develop separate teams, rules, and ethical frameworks tailored to the unique nature of each AI form. 🗣 Precision in language—asking “Is it predictive or generative?”—is the foundational step toward responsible AI stewardship. 🌍 The future relationship between humans and AI depends on recognizing and respecting the distinct characteristics of these intelligences. Key Insights 🤔 Distinguishing Predictive and Generative AI is a Paradigm Shift: The video highlights that the historic tendency to lump all AI under one term obscures critical differences that affect how these technologies should be managed, regulated, and integrated into society. Predictive AI’s domain is logic and certainty, while generative AI embodies creativity and ambiguity. 📈 Predictive AI’s Strength Lies in Accuracy and Measurability: Predictive systems excel at using extensive labeled data sets to forecast specific outcomes, such as credit risk or disease diagnosis. Their performance can be rigorously tested and errors are quantifiable, which allows organizations to manage risks effectively. 🎭 Generative AI Introduces Novelty and Creative Risk: Unlike predictive AI, generative models produce outputs that may be “convincingly wrong” rather than simply incorrect. Their ability to generate plausible but false or misleading content (e.g., medical advice or defamatory statements) creates a new class of risks that are harder to detect and regulate. ⚖️ One-Size-Fits-All Governance is Ineffective and Dangerous: Applying predictive AI’s fairness and accuracy metrics indiscriminately to generative AI can lead to disastrous outcomes. The analogy of a zookeeper using the same enclosure for different species underscores the folly of uniform regulatory approaches. 👥 Recruitment and Skillset Challenges Reflect AI’s Dual Nature: The conflation of predictive and generative AI expertise leads to confusion in hiring and workforce development. The specialized skills required to build and audit predictive models differ significantly from those needed to train and fine-tune generative models, especially in areas like safety and alignment. 🧭 Asking the Right Question is the Compass for AI Strategy: The video emphasizes a simple yet profound question leaders must ask: “Is its primary function to predict or to generate?” This dichotomy serves as the critical fork in the decision-making road, influencing who to consult, which metrics to apply, and how to construct ethical guardrails. 🌐 Language Shapes Our Relationship with AI and Ourselves: Finally, the video argues that naming these intelligences correctly is not just a technical or administrative matter but a profound act of wisdom that shapes our collective future. Understanding AI’s dual nature helps society build a balanced, safe, and beneficial coexistence with these technologies, fostering discovery not only about machines but also about human nature and creativity itself. #PredictiveAI #GenerativeAI #AIStrategy #AIGovernance #AIpolicy #RiskManagement OUTLINE: 00:00:00 - A New Vocabulary for a New World 00:01:08 - Architects of Certainty 00:02:48 - Weavers of New Realities 00:04:08 - The Hidden Dangers of a Single Name + A Call for Precision 00:05:19 - A Call for Precision 00:06:18 - Closing Resolve
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18:06
The Two AIs: Why Conflating Predictive and Generative Systems Undermines Strategy, Policy, and Pr...
Abstract: Organizations, policymakers, and practitioners routinely discuss "AI" as a monolithic technology, collapsing fundamentally distinct paradigms—predictive AI and generative AI—into a single category. This conflation obscures critical differences in how these systems operate, the risks they pose, the governance they require, and the capabilities they demand. Predictive models excel at pattern recognition within structured domains, while generative systems produce novel content across modalities. Even seemingly shared concerns, such as bias, manifest differently: predictive bias typically reflects historical data inequities affecting consequential decisions, whereas generative bias involves problematic content creation and epistemic harms. This article clarifies the technical, organizational, and policy distinctions between these paradigms, examines the consequences of their conflation, and offers evidence-based frameworks for differentiated governance, talent strategy, and risk management. Effective AI strategy requires treating these technologies as distinct operational and ethical challenges.
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Leading with Curiosity, with Jen Recla
In this HCI Webinar, Dr. Jonathan H. Westover talks with Jen Recla about leading with curiosity. As a leadership coach, trainer, and outdoor enthusiast, Jen Recla is on a mission to awaken passion, joy, and the spirit of adventure in every professional endeavor. With over 15 years of organizational development experience in leadership, coaching, and mentoring, she specializes in creating growth experiences that inspire and equip individuals and teams to maximize their value and impact. She leverages her top Gallup strengths of woo, maximizer, communication, futuristic, and arranger to make learning fun, bring knowledge to others, and inspire individuals to reach their full potential.
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12:29
Motivation Is Born From Effort—Not Before It
This video challenges the traditional belief that motivation must precede action, introducing the “Action First Principle,” which asserts that motivation is actually generated through action rather than waiting passively for inspiration. Neuroscience reveals that dopamine, often misunderstood as solely a pleasure or reward chemical, primarily functions as a motivation chemical that drives effort and striving. Dopamine is released during the process of working toward a goal, rewarding incremental progress rather than just the final outcome. This insight explains why breaking tasks into smaller steps and making progress visible sustains motivation more effectively than waiting for a distant reward or sudden burst of inspiration. Highlights ⚡ Motivation is generated by action, not the other way around. 🧠 Dopamine drives motivation by rewarding effort and progress, not just outcomes. ✅ Breaking tasks into small, achievable steps sustains motivation through mini-rewards. 🎯 Autonomy and recognition amplify dopamine responses, making effort more rewarding. 📊 Visible progress through tools like Kanban boards enhances engagement and momentum. 🌱 Creating psychological safety normalizes failure and encourages innovation. 🚀 The first small action breaks procrastination and kickstarts a positive motivational cycle. Key Insights ⚡ Reversing the Motivation Equation: Traditional wisdom suggests we must feel motivated before acting, but research shows that starting action actually sparks motivation. This insight empowers individuals to overcome procrastination by focusing on doing rather than waiting for a mood or feeling. The implication is profound: motivation is a dynamic response to behavior, not a prerequisite, shifting the locus of control firmly into the hands of the doer. 🧬 Dopamine’s Role in Motivation: Dopamine is widely misunderstood as merely a pleasure chemical, but it primarily drives the desire to pursue goals by rewarding the effort itself. This neurochemical reward system is designed to encourage persistence and incremental progress. It explains why people feel energized and motivated by small wins rather than only by end results, highlighting the importance of process-oriented goal setting. 🛠 Breaking Goals into Micro-Objectives: Large goals can feel overwhelming and demotivating due to the delayed dopamine rewards. By subdividing goals into smaller, manageable tasks, each step triggers a dopamine release, creating a series of mini-celebrations that maintain momentum. This approach is applicable in many domains—from individual productivity to complex team projects—making daunting challenges more approachable and rewarding. 🎨 Autonomy Enhances Motivation: When individuals have control over how and when they work, their brain’s dopamine system responds more robustly. Autonomy fosters a sense of ownership and meaning, making effort intrinsically rewarding. Managers who micromanage risk killing motivation by removing this vital sense of agency, whereas empowering employees to experiment and choose their approach boosts engagement and creativity. 👏 Recognition Fuels Sustained Effort: Social validation through praise and recognition acts as a potent dopamine booster. Recognizing not only outcomes but also the effort, problem-solving, and learning process reinforces motivation. Decentralized and frequent recognition systems, such as peer-to-peer kudos, create a culture of continuous encouragement that sustains daily effort and collaboration. 🎯 Visible Progress is Critical: Effort that is invisible or lacks tangible markers of advancement fails to trigger dopamine effectively, leading to disengagement and burnout. Visual tools like Kanban boards or public leaderboards make progress concrete and satisfying, creating a feedback loop of motivation. These tools transform abstract work into a sequence of achievable wins, supporting sustained focus and energy. 🌱 Psychological Safety and Learning from Failure: Normalizing failure as a valuable learning opportunity rather than a negative endpoint reduces fear and encourages risk-taking. Leaders who openly share their struggles and model a growth mindset create environments where employees feel safe to innovate and persist despite setbacks. This nurtures resilience and keeps the dopamine-driven cycle of exploration active, essential for creativity and long-term motivation. 🏁 The Power of the First Step: The video emphasizes that the single most important action to spark motivation is simply to start. Even the smallest effort—writing one sentence, putting on running shoes—can trigger dopamine release and initiate a positive motivational feedback loop. This practical strategy offers a straightforward antidote to procrastination and inertia, making motivation accessible anytime by focusing on immediate action rather than distant feelings. #Neuroscience #Motivation #Dopamine #OrganizationalPerformance #EmployeeEngagement #Leadership
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28:54
The Neuroscience of Effort-Driven Motivation: How Action Precedes Drive in Organizational Perform...
Abstract: Traditional motivation theories position desire as the precursor to action, but contemporary neuroscience reveals a more nuanced mechanism: effort itself generates the neurochemical signals that sustain motivated behavior. Dopaminergic pathways respond not primarily to reward consumption but to goal pursuit, effort expenditure, and progress detection. This reversal has profound implications for how organizations design work systems, structure goals, and support sustained performance. Rather than waiting for intrinsic motivation to emerge, evidence suggests that behavioral activation—initiating effort even in low-motivation states—triggers dopamine release that reinforces continued action. This article synthesizes research from neuroscience, organizational psychology, and behavioral economics to examine how effort-motivation loops function, their impact on individual and organizational outcomes, and evidence-based interventions that leverage these mechanisms. Organizations that structure work to emphasize visible progress, effort recognition, and iterative achievement create neurobiological conditions for self-sustaining motivation, reducing dependence on external incentives while improving wellbeing and performance outcomes.
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28:10
What the Leadership Industrial Complex has Gotten Wrong, with Hugh Blane
In this HCI Webinar, Dr. Jonathan H. Westover talks with Hugh Blane about what the leadership industrial complex has gotten wrong. Hugh Blane is a renowned leadership, athletic, and financial coach with over forty years of coaching experience. Hugh, the founder and principal of Claris Consulting, has coached successful CEOs to transform their leadership, which transforms their culture and results. As a coach, Hugh has generated over $75 million of client and enterprise value over the last ten years, and clients include Sony Pictures, Starbucks, Costco, Stanford University, Nordstrom, REI Co-op, and Wells Fargo.
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27:31
What the Leadership Industrial Complex has Gotten Wrong, with Hugh Blane
In this podcast episode, Dr. Jonathan H. Westover talks with Hugh Blane about what the leadership industrial complex has gotten wrong. Hugh Blane is a renowned leadership, athletic, and financial coach with over forty years of coaching experience. Hugh, the founder and principal of Claris Consulting, has coached successful CEOs to transform their leadership, which transforms their culture and results. As a coach, Hugh has generated over $75 million of client and enterprise value over the last ten years, and clients include Sony Pictures, Starbucks, Costco, Stanford University, Nordstrom, REI Co-op, and Wells Fargo. Check out all of the podcasts in the HCI Podcast Network (https://www.podbean.com/podcast-network/HCI) !
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27:07
Balancing Resolution and Productivity in the Modern Workplace, with Jan Yuhas and Jillian Yuhas
In this HCI Webinar, Dr. Jonathan H. Westover talks with Jan Yuhas and Jillian Yuhas about navigating team conflict and balancing resolution and productivity in the modern workplace. Jan Yuhas, M.A., MFT, and Jillian Yuhas, M.A., MFT, are Conflict and Communication Strategists and International Best-Selling Authors of Boundary Badass. They specialize in helping business leaders and teams master communication that transforms conflict into growth opportunities, cultivates psychological safety, and develops resilient organizations rooted in collaboration and trust. Learn more at www.twentyeightconsultancy.com.
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Dec 2, 2024
5 min read
LEADERSHIP IN PRACTICE
Developing Your Soft Skills in the Workplace
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