Interactive PSM, Politics, and Turnover Model: Description & Instructions

 

Overview

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This interactive tool explores the complex relationship between Public Service Motivation (PSM), Perceived Organizational Politics (POP), and employee Turnover Intention in public service organizations. The tool offers both an interactive conceptual model and a personalized self-assessment to help users understand these dynamics in their own professional context.

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Key Components

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1. Interactive Conceptual Model: Visualizes the relationships between key variables including how PSM typically reduces turnover intention, how organizational politics increases it, and the critical moderating mechanisms and leadership interventions.

2. Self-Assessment: Provides a 12-question assessment that measures your personal levels of PSM, perceived organizational politics, turnover intention, and leadership effectiveness in your current workplace.

3. Personalized Analysis: Generates an individualized interpretation of your results, explaining how your specific combination of variables may be affecting your workplace experience and career decisions.

 

Instructions for Using the Interactive Model

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1. Explore the Model: Click on any element in the diagram to learn more about it, including definitions, key dynamics, and research findings.

2. Rearrange Elements: Click and drag any element to reposition it within the diagram. Connections between elements will automatically adjust.

3. Reset or Auto-Arrange: Use the buttons below the diagram to either reset elements to their original positions or automatically arrange them for optimal viewing.

4. Understand Connections: The lines between elements represent relationships:

   • Green arrows indicate positive effects (one variable increases another)

   • Red arrows indicate negative effects (one variable decreases another)

   • Orange dashed lines indicate moderating relationships (one variable changes the strength of relationship between others)

 

Instructions for the Self-Assessment

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1. Complete the Questionnaire: Rate each of the 12 statements from 1 (Strongly Disagree) to 5 (Strongly Agree) based on your current workplace experience.

2. Review Your Results: After submitting, you'll receive scores in four key areas:

   • Public Service Motivation (PSM): Your intrinsic drive to serve the public

   • Perceived Organizational Politics (POP): The level of self-interested behavior you perceive

   • Turnover Intention: Your likelihood of considering leaving your organization

   • Leadership Effectiveness: The degree to which leadership practices mitigate politics

3. Understand Your Profile: Read the personalized interpretation that explains how these variables interact in your specific case and what it may mean for your workplace satisfaction and career decisions.

4. Consider Recommendations: Review the tailored recommendations based on your profile to help you navigate your current workplace dynamics.

 

Value for Different Users

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• Public Service Employees: Gain insights into how your motivation and workplace experiences affect your job satisfaction and career decisions.

• Managers and Leaders: Better understand the dynamics that may be affecting your team's retention and how leadership interventions can make a difference.

• HR Professionals: Identify potential organizational factors that may be contributing to turnover and what interventions might be most effective.

• Researchers: Explore the conceptual relationships between PSM, organizational politics, and turnover intention in an interactive format.

 

This tool is based on research in public administration and organizational behavior, offering evidence-based insights while recognizing that individual experiences may vary. The assessment provides a snapshot of your current perceptions and is designed for reflection rather than as a definitive diagnostic measure.