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Human Capital Leadership Review
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Blog: HCI Blog
Human Capital Leadership Review
Featuring scholarly and practitioner insights from HR and people leaders, industry experts, and researchers.
Human Capital Innovations
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Leading with Generational Differences in the Workforce, with Dr. Meghan Grace
In this HCI Webinar, I talk with Dr. Meghan Grace about generational differences in the workforce and how leaders can better understand and balance the different needs and interests of their workers. Dr. Meghan Grace is a leading generational expert whose research on Generation Z spans the last decade and has helped companies, universities, and associations understand generations to work better together. In speaking with groups around the world, Meghan prioritizes understanding the human experience while providing data-informed insights about generations. Guided by multiple studies, Dr. Grace helps connect the dots between getting to know a generation and knowing what makes them tick. She is the host of the podcast, #GenZ and has co-authored three books on Generation Z with a new book on generations in the workplace coming later this year. When she isn’t researching, speaking, writing, or podcasting about generations, she co-leads the Institute for Generational Research and Education.
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03:45
The Five AI Agreements
This research reinterprets Don Miguel Ruiz’s classic principles to address the psychological and ethical challenges posed by artificial intelligence. The research argues that excessive cognitive offloading and uncritical reliance on algorithms can lead to unconscious engagement, which threatens human judgment, creativity, and neurological health. By applying reimagined versions of the Four Agreements, individuals and organizations can maintain metacognitive awareness and ensure that technology serves as a partner rather than a replacement for human thought. Furthermore, the research introduces a fifth practice focused on embodied presence, urging users to stay connected to physical sensations and intuition to counter digital dissociation. Ultimately, the research highlights that human sovereignty and wisdom are essential for navigating an increasingly automated world while avoiding automation bias and skill atrophy. Through evidence-based frameworks, the research demonstrates how cultivating conscious interaction preserves the unique human capacities that AI cannot replicate.
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56:08
A Conversation about the Four Agreements for the Age of AI
This research reinterprets Don Miguel Ruiz’s classic principles to address the psychological and ethical challenges posed by artificial intelligence. The research argues that excessive cognitive offloading and uncritical reliance on algorithms can lead to unconscious engagement, which threatens human judgment, creativity, and neurological health. By applying reimagined versions of the Four Agreements, individuals and organizations can maintain metacognitive awareness and ensure that technology serves as a partner rather than a replacement for human thought. Furthermore, the research introduces a fifth practice focused on embodied presence, urging users to stay connected to physical sensations and intuition to counter digital dissociation. Ultimately, the research highlights that human sovereignty and wisdom are essential for navigating an increasingly automated world while avoiding automation bias and skill atrophy. Through evidence-based frameworks, the research demonstrates how cultivating conscious interaction preserves the unique human capacities that AI cannot replicate. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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23:40
A Debate about the Four Agreements for the Age of AI
This research reinterprets Don Miguel Ruiz’s classic principles to address the psychological and ethical challenges posed by artificial intelligence. The research argues that excessive cognitive offloading and uncritical reliance on algorithms can lead to unconscious engagement, which threatens human judgment, creativity, and neurological health. By applying reimagined versions of the Four Agreements, individuals and organizations can maintain metacognitive awareness and ensure that technology serves as a partner rather than a replacement for human thought. Furthermore, the research introduces a fifth practice focused on embodied presence, urging users to stay connected to physical sensations and intuition to counter digital dissociation. Ultimately, the research highlights that human sovereignty and wisdom are essential for navigating an increasingly automated world while avoiding automation bias and skill atrophy. Through evidence-based frameworks, the research demonstrates how cultivating conscious interaction preserves the unique human capacities that AI cannot replicate. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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24:53
The Four Agreements for the Age of Artificial Intelligence: Preserving Human Consciousness in Tec...
Abstract: As artificial intelligence systems become ubiquitous in organizational and personal decision-making, a critical challenge emerges that transcends technical implementation: maintaining human consciousness, discernment, and embodied presence while engaging with increasingly sophisticated tools. Drawing on Don Miguel Ruiz's framework of The Four Agreements and reimagining it for contemporary AI interaction, this article examines how individuals and organizations can harness AI's capabilities without compromising human sovereignty, ethical judgment, or neurological health. Research across cognitive neuroscience, organizational behavior, contemplative studies, and human-computer interaction reveals that unconscious AI engagement—characterized by cognitive offloading without metacognitive awareness, attentional fragmentation, and diminished somatic intelligence—threatens both individual wellbeing and organizational effectiveness. Evidence-based interventions spanning conscious communication protocols, perspective-taking practices, inquiry-driven interaction design, and excellence frameworks demonstrate that organizations can cultivate technological fluency while preserving the distinctly human capacities of meaning-making, ethical discernment, and embodied wisdom that AI cannot replicate. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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24:53
A Conversation about the Four Agreements for the Age of AI
This research reinterprets Don Miguel Ruiz’s classic principles to address the psychological and ethical challenges posed by artificial intelligence. The research argues that excessive cognitive offloading and uncritical reliance on algorithms can lead to unconscious engagement, which threatens human judgment, creativity, and neurological health. By applying reimagined versions of the Four Agreements, individuals and organizations can maintain metacognitive awareness and ensure that technology serves as a partner rather than a replacement for human thought. Furthermore, the research introduces a fifth practice focused on embodied presence, urging users to stay connected to physical sensations and intuition to counter digital dissociation. Ultimately, the research highlights that human sovereignty and wisdom are essential for navigating an increasingly automated world while avoiding automation bias and skill atrophy. Through evidence-based frameworks, the research demonstrates how cultivating conscious interaction preserves the unique human capacities that AI cannot replicate. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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25:20
Mindfulness that Will Change the Way You See the World, with Deborah Huber and Willow Older
In this HCI Webinar, I talk with Deborah Huber and Willow Older about their book, Today I Noticed: A Little Book of Mindfulness that Will Change the Way You See the World. Deborah has spent her career in creative and management positions in the tech industry, designing and managing the development of digital products. She holds a B.A. from U.C. Berkeley and an M.A. from Stanford University. Willow holds a B.A. from the University of Vermont and an M.A. from the Breadloaf School of English at Middlebury College. Willow is an internationally published writer who runs her own editorial services business, including ghostwriting for executive leaders.
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05:02
Transforming Monday Blues - Leadership Hacks for Workplace Engagement
The pervasive phenomenon known as the "Sunday scaries" reflects a deeper crisis in the modern workplace—widespread employee disengagement. According to Gallup's 2023 research, only 23% of workers globally feel truly engaged, leaving the majority physically present but mentally checked out. This disengagement has serious consequences, including diminished health, increased burnout, higher absenteeism, and costly turnover. Contrary to popular belief, the issue isn’t laziness or poor work ethic but a lack of meaningful connection, growth, and purpose at work. The typical attempts to combat this issue with superficial perks like snacks or fun office activities often miss the mark and can even breed cynicism. Highlights 😰 The "Sunday scaries" signal deeper work disengagement, not just dislike for Mondays. 📉 Only 23% of employees worldwide feel engaged, according to Gallup’s 2023 research. 🥤 Perks like snacks and pizza parties don’t solve disengagement caused by poor leadership. 👥 Leadership quality, particularly direct managers, drives 70% of team engagement. 🔑 True engagement rests on autonomy, competence, and relatedness—the psychological pillars of motivation. 🤝 Creating psychological safety and trust enables flourishing teams and reduces burnout. 🌱 Transforming culture requires leaders to coach, build purpose, and treat employees as investments. Key Insights 😰 Disengagement manifests as the “Sunday scaries”: The anxiety felt on Sunday nights is more than just a dislike for the start of the workweek; it represents a systemic failure to fulfill basic human needs at work. This emotional state signals that many employees are mentally checked out, leading to reduced productivity, declining health, and increasing organizational costs. Effectively addressing Sunday scaries means confronting the root causes of disengagement rather than accepting it as inevitable. 🍕 Perks are superficial fixes, not systemic solutions: While companies may use perks such as snacks or recreational activities hoping to boost morale, these strategies fail to address the core problem of meaningful engagement. Without improved leadership and organizational culture, such perks become "bandages on broken bones," masking underlying issues and potentially fostering cynicism among employees who feel misunderstood or undervalued. This insight underscores the limitations of transactional incentives in motivating human behavior. 👩💼 The crucial role of direct managers in engagement: Research shows that the relationship employees have with their immediate supervisor influences about 70% of overall team engagement. Employees rarely leave companies; they leave poor leadership. Managers who build trust, foster open communication, and treat employees as whole individuals rather than just workers significantly enhance engagement and retention, indicating that leadership development is a priority for organizational success. 🧩 Autonomy, competence, and relatedness form engagement’s psychological foundation: Grounded in self-determination theory, these three pillars are essential for intrinsic motivation. Autonomy empowers employees to control how they execute their work, competence satisfies their need to grow and develop mastery, and relatedness connects their contributions to a broader community and purpose. When these needs are met holistically, employees are not only more productive but also more innovative and resilient. 🎭 Creating psychological safety is key to team success: Environments where people can speak openly without fear of judgment or retribution foster creativity and reduce burnout. Examples from Mayo Clinic’s "connection conversations" and Pixar’s "brain trust meetings" demonstrate how cultivating trust and feedback loops lead to better engagement and performance. Psychological safety transforms workplace dynamics and drives sustainable organizational health. 🌍 Purpose-driven leadership transforms workplaces: Leaders who transparently communicate the larger mission and help employees connect their daily work to meaningful goals build loyalty, motivation, and performance. Patagonia’s radical transparency during difficult times exemplifies how treating employees as valued investments rather than costs encourages passion and commitment, driving both individual fulfillment and organizational success. This shift from command-and-control to coaching and collaboration is essential for ending disengagement and making Mondays inspiring rather than draining.
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