top of page
Home
Bio
Pricing
Podcast Network
Advertise with Us
Be Our Guest
Academy
Learning Catalog
Learners at a Glance
The ROI of Certification
Corporate L&D Solutions
Research
Research Models and Tools
Research in Popular Media
Research One Sheets
Research Snapshots
Research Videos
Research Briefs
Research Articles
Free Educational Resources
HCL Review
Contribute to the HCL Review
HCL Review Archive
HCL Review Process
HCL Review Reach and Impact
HCI Press
From HCI Academic Press
From HCI Popular Press
Publish with HCI Press
Free OER Texts
Our Impact
Invest with HCI
Industry Recognition
Philanthropic Impact
Kiva Lending Impact
Merch
More
Use tab to navigate through the menu items.
AĆŗn no hay ninguna entrada publicada en este idioma
Una vez que se publiquen entradas, las verĆ”s aquĆ.
Human Capital Leadership Review
AĆŗn no hay ninguna entrada publicada en este idioma
Una vez que se publiquen entradas, las verĆ”s aquĆ.
HCL Review Videos
Reproducir video
Reproducir video
05:31
Why Business Faculty Stay Silentāand How We Fix It
Colleges and universities today face significant challenges including declining enrollment, rising operational costs, and persistent doubts about their societal relevance. In response, many institutions have adopted managerialism ā a corporate-inspired approach that emphasizes market-driven efficiencies, quantitative metrics, and top-down strategic planning. While managerialism aims to create more resilient and responsive institutions, its application often reduces complex academic missions to simplistic performance indicators, leading to unintended negative consequences. A notable paradox is the silence of business school faculty, who study management but often refrain from applying their expertise to critique or improve their own universitiesā managerial practices. Highlights š Colleges face declining enrollment and rising costs, fueling uncertainty in higher education. š¢ Managerialism applies corporate strategies to universities, emphasizing metrics and efficiency. š¤ Business faculty often remain silent despite expertise in management, missing opportunities to improve institutions. š University leaders may lack management training, learning administration on the job, sometimes adopting ineffective business fads. š Excessive strategic initiatives create fatigue and resource dilution without clear alignment. šÆ Overreliance on simplistic metrics distorts institutional priorities, focusing on numbers rather than quality. š¤ Business faculty should engage early in problem-solving processes and embrace stewardship for institutional well-being. Key Insights š Managerialismās Double-Edged Sword: While managerialism aims to enhance institutional resilience by importing business efficiency, it often oversimplifies academic missions. Treating education as a product measured by spreadsheets reduces complex values like intellectual inquiry and community engagement to mere metrics, risking the erosion of the universityās foundational purpose. š¤ The Silence of Business Faculty as a Missed Opportunity: Business school faculty possess critical expertise in strategy, finance, and organizational behavior but often perceive their role narrowly as scholars and teachers. Their reluctance to intervene in institutional management represents a lost opportunity for universities to benefit from informed, evidence-based governance. š Academic Leadersā Management Deficit: Many senior administrators rise through academic ranks due to research excellence rather than managerial competence. Without formal training in organizational theory and leadership, they may implement popular management fads without fully understanding their implications, contributing to flawed strategies and cultural issues. š Initiative Fatigue and Strategic Fragmentation: Universities often respond to uncertainty by launching numerous strategic initiatives simultaneously to appear proactive and innovative. However, this āstrategy by long listā approach stretches resources and leads to fatigue among faculty and staff, undermining morale and effectiveness. šÆ Flawed Metrics Distorting Behavior: When institutional success is measured primarily by quantitative indicators like enrollment or graduation rates, faculty and staff may prioritize meeting these targets over improving educational quality. š ļø Early Engagement of Business Faculty in Problem Definition: Involving faculty experts in finance, strategy, and organizational design at the earliest stages of institutional challenges allows for a more accurate framing of problems. This can redirect efforts from reactive, superficial fixes toward systemic, sustainable solutions. š± Stewardship as a Path Forward: Stewardship entails business faculty recognizing their management knowledge as a valuable institutional asset and embracing a broader responsibility to act for the common good. This requires shifting from a passive role to active participation in governance, driven by a commitment to preserving the universityās academic mission and long-term health. If this resonated, please like and share to spread the conversation. #HigherEducation #Managerialism #AcademicLeadership #BusinessFaculty #OrganizationalChange OUTLINE: 00:00:00 - Managerialism and the Muted Professor 00:01:25 - Why Expertise Stays on the Sidelines 00:02:27 - The Institutional Cost of Poor Management 00:03:34 - Evidence-Based Pathways for Engagement 00:04:25 - Reclaiming the University's Core Mission
Reproducir video
Reproducir video
10:41
The AI Skills Paradox: Why Meta-Competencies Trump Technical Know-How in the Age of Intelligent A...
Abstract: As artificial intelligence reshapes labor markets globally, organizational leaders face a fundamental strategic question: which capabilities truly predict performance in AI-augmented work environments? While public discourse fixates on job displacement projectionsāthe World Economic Forum estimates 92 million job losses against 170 million new roles by 2030āemerging research reveals a critical distinction between superficial AI adoption and transformative capability development. This article synthesizes evidence from leading academic institutions and consulting firms to demonstrate that technical AI proficiency alone provides minimal competitive advantage. Instead, six meta-competenciesāadaptive learning capacity, deep AI comprehension, temporal leverage, strategic agency, creative problem-solving, and stakeholder empathyādistinguish high performers from surface-level experimenters. Drawing on cost-benefit frameworks from McKinsey, capability models from Harvard and Stanford, and organizational case studies spanning healthcare, professional services, and manufacturing, we provide evidence-based guidance for developing sustainable AI fluency. The synthesis reveals that return-on-investment literacy for automation decisions has emerged as a core executive competency, separating productive implementation from expensive overhead creation.
Reproducir video
Reproducir video
10:41
Stop Chasing AI HacksāBuild These 6 Meta Skills
By 2030, 85% of jobs that will exist have not yet been invented, largely driven by the rise of AI. The common debate around AIās impact on jobs often misses a crucial factor: the growing gap in skills required to effectively work alongside AI. This is the AI skills paradox, where two individuals equipped with the same AI tool can experience vastly different outcomes based on their approach and mindset. The key to thriving in an AI-driven world is not mastering fleeting prompts or hacks but developing enduring human skillsāreferred to here as AI fluency. Highlights š¤ By 2030, 85% of jobs will be new, driven by AI innovation. š The AI skills paradox: success depends on deep human skills, not just AI tools. š§ AI fluency means understanding AIās strengths, biases, and limitations, not just memorizing commands. šÆ Six meta skills form the foundation of AI fluency, vital for all employees. š Companies fail when they focus on tools over teaching judgment and critical thinking. š” Real productivity gains come from selectively using and evaluating AI outputs, not blind acceptance. š± Continuous learning and safe experimentation are crucial for building lasting AI capabilities. Key Insights š¤ The AI Skills Paradox: Human Judgment Trumps Tool Mastery The key differentiator between workers who succeed or struggle with AI is not technical prowess but how they think and apply AI in context. This highlights that AI adoption is fundamentally a human skills challenge, underscoring the importance of cultivating judgment, problem framing, and strategic thinking to complement AIās capabilities. š§© AI Fluency as Digital Literacy for the AI Age AI fluency parallels traditional digital literacy, requiring not just operational knowledge but a nuanced understanding of AIās natureāits pattern-based predictions, potential for hallucinations, and embedded biases. This fluency enables users to critically evaluate AI output rather than passively accepting it, reducing the risk of errors that can undermine work quality. š Meta Skills Over Tool-Specific Hacks Ensure Longevity Because AI tools evolve rapidly, skills tied to specific prompts or platforms quickly become obsolete. The six meta skillsādeep comprehension, adaptability, empowerment, creative problem solving, temporal leverage, and stakeholder empathyāare transferable across tools and time, offering a sustainable competitive edge in a fast-changing environment. š§ The Pitfalls of Surface-Level AI Training in Organizations Many companies invest significantly in AI tools and one-off trainings but neglect the deeper cultural and skill shifts required. Without teaching employees how to critically assess AI outputs and integrate AI thoughtfully into workflows, organizations see AI projects stall and tools go unused, wasting resources and missing transformative potential. ā³ Temporal Leverage: Measuring Real Time Saved AI can produce outputs rapidly, but if the cost of reviewing, fact-checking, or editing outweighs the time saved, the tool becomes a net loss. This insight stresses the need for teams to evaluate the end-to-end workflow impact of AI, not just raw output speed, ensuring AI adoption genuinely enhances efficiency. š¤ Stakeholder Empathy Builds Trust and Adoption Successful AI integration requires a focus on the people impactedācustomers, colleagues, and end users. Transparent communication about what AI can do, its limits, and data usage fosters trust, which is essential for adoption and ethical use of AI technologies. This empathy-driven approach positions AI as a tool that truly serves human needs. š Leadershipās Role in Cultivating an AI-Fluent Culture Leaders must embed AI fluency into everyday work through continuous learning, real-world practice, and decentralized experimentation. By empowering teams to explore AI tools safely and share learnings openly, organizations can build a culture of innovation and resilience, avoiding the trap of chasing short-term hacks and instead driving sustainable growth. Like & share if this helped you rethink AI strategy. #AISkills #AIFluency #Automation #Leadership #AIROI OUTLINE: 00:00:00 - Why Chasing Hacks Fails + Defining Real AI Fluency 00:02:49 - Six Meta-Skills, Deep Comprehension, Adaptive Capacity, Strategic Agency 00:04:32 - From Meta-Skills Intro to Strategic Agency 00:05:50 - Creative Problem-Solving, Temporal Leverage, Stakeholder Empathy, People Not Platforms 00:08:08 - People, Not Just Platforms ā ROI and Call to Action 00:09:18 - Final CTAs ā Build Fluency, Not Hacks
Reproducir video
Reproducir video
04:19
Quiet Cracking: The Silent Erosion of Employee Engagement and the Strategic Imperative of Purpose...
Abstract: Quiet cracking represents a pervasive yet often invisible phenomenon undermining organizational performance across global workplaces. Recent survey data from 4,000 knowledge workers reveals that 42% report declining motivation, 41% feel managerial underappreciation, and 40% experience emotional withdrawal. This disengagement is fueled by technostress, eroding work-life boundaries, inadequate purpose communication, and AI-related anxiety. Evidence suggests that employees who consistently understand the "why" behind their work demonstrate significantly greater resilience against quiet cracking symptoms. This article examines the organizational and individual consequences of this silent crisis, synthesizes evidence-based interventions including transparent communication strategies, capability-building initiatives, and technology governance frameworks, and proposes forward-looking approaches to building sustainable engagement through psychological contract recalibration, distributed leadership, and continuous learning ecosystems. Organizations that prioritize clarity, autonomy, and human-centered technology implementation can transform technostress into engagement and restore organizational vitality.
Reproducir video
Reproducir video
04:19
42% Are FadingāHereās How Purpose Flips the Switch
This video explores the phenomenon of āquiet cracking,ā a subtle yet pervasive decline in employee engagement and motivation within the workplace. Unlike overt quitting or rebellion, quiet cracking manifests as a slow erosion of enthusiasm, emotional withdrawal, and reduced creativity. Employees continue to show up and complete tasks but without the vigor or connection necessary for innovation and growth. This creeping disengagement poses significant risks both to individuals and organizations, leading to productivity loss, diminished innovation, and deteriorating mental and physical health. Highlights š§ Quiet cracking is a slow, often unnoticed decline in employee motivation and emotional engagement. š Nearly half of knowledge workers report declining motivation, feeling underappreciated, or emotional withdrawal. āļø Five main causes drive quiet cracking: technostress, blurred work-life boundaries, lack of purpose clarity, AI anxiety, and poor communication. š¼ Quiet cracking harms productivity, innovation, customer experience, mental and physical health, and broader social relationships. šÆ Leaders can combat quiet cracking by clearly communicating purpose, supporting tech adoption, and fostering healthy boundaries. š¤ Recalibrating the psychological contract to focus on employability, shared leadership, and continuous learning is key to sustainable engagement. š Organizations that empower employees with trust, learning opportunities, and clarity about AIās role build resilience and future readiness. Key Insights š Quiet Cracking is Invisible but Impactful: Unlike obvious resignations or complaints, quiet cracking is a subtle withdrawal of emotional and intellectual energy. Employees still perform but without passion or innovation. This slow fade is harder to detect but equally destructive, as it erodes the foundational vitality necessary for organizational success. Leaders must develop sensitivity to behavioral changes beyond surface productivity metrics. š§© Multiple Pressures Compound Employee Disengagement: The problem is not caused by a single factor but a combination of technological, psychological, and cultural stressors. Rapid tech rollouts without adequate training create frustration and cognitive overload. Always-on connectivity blurs personal and professional life, preventing recovery. Unclear work purpose leaves employees disconnected from meaningful outcomes. Fears around AI and job security create anxiety. Opaque communication breeds confusion and disengagement. Addressing these issues requires a holistic approach. š Data Reveals the Scale of the Crisis: The cited survey of 4,000 knowledge workers reveals that nearly half are negatively affected, highlighting the widespread nature of quiet cracking. This is not a niche problem but a systemic challenge affecting modern knowledge economies. Organizations ignoring these trends risk widespread decline in morale and productivity. š„ Quiet Cracking Has Serious Health and Social Consequences: Beyond the workplace, disengagement correlates with mental health issues such as anxiety and depression, physical ailments including sleep disruption and cardiovascular strain, and strain in personal relationships. This underlines the inseparability of work wellbeing from overall life wellbeing. Organizations have a role in safeguarding holistic employee health to sustain performance. šÆ Purpose-Driven Communication is Essential: Connecting everyday tasks to a greater mission or customer impact rekindles employee motivation. Generic slogans are insufficient; authentic dialogue and transparent Q&A sessions are necessary to create shared understanding. Purpose acts as an antidote to disengagement, helping employees see the value and impact of their work. š Recalibrating the Psychological Contract Promotes Resilience: Traditional promises of job security are increasingly obsolete. Instead, organizations must focus on employability through continuous skill development and growth opportunities. Sharing leadership and decision-making power fosters a sense of ownership and agency, which counteracts feelings of helplessness and disengagement. This shift aligns the evolving nature of work with employee expectations. š Building a Learning Ecosystem Mitigates AI Anxiety and Drives Innovation: AI-related fears are a major source of stress. Providing clear pathways for adaptation, encouraging curiosity, experimentation, and learning from mistakes reduces anxiety and equips employees to thrive alongside technological change. A continuous learning culture, rather than sporadic training, is crucial for maintaining relevance and engagement in a fast-changing environment. #QuietCracking #EmployeeEngagement #Leadership #HR #FutureOfWork OUTLINE: 00:00:00 - Understanding Quiet Cracking 00:00:58 - What Causes the Fade 00:02:01 - The Consequences for People and Companies 00:02:39 - Practical Solutions for Leaders 00:03:27 - Long-Term Cultural Shifts
Reproducir video
Reproducir video
04:52
Why We Hide Our AI Use (and How to Flip the Script)
This video explores the phenomenon of āAI shamingā in the workplaceāa subtle but impactful social pressure that discourages employees from openly using artificial intelligence tools despite their clear benefits. AI promises to enhance decision-making, uncover hidden patterns, and free up time for more creative work. However, many workers conceal their AI use out of fear that colleagues or managers might perceive them as lazy, incompetent, or lacking necessary skills. This fear stems from the deep-rooted human need for social approval and the desire to maintain a reputation for competence and independent judgment. Highlights š¤ AI shaming is a growing social pressure that discourages visible use of AI tools at work. š Visible AI use drops by 14% when monitored, causing a 3.4% decrease in task accuracy. š§ Fear of being judged as lazy or incompetent drives employees to hide AI usage. š AI use is uniquely exposed in digital workplaces due to traceable interactions, unlike human collaboration. š° Financial incentives fail to overcome social stigma associated with AI reliance. ā ļø Avoiding AI tools leads to worse performance and serious consequences in critical fields like healthcare and finance. š AI shaming fuels cognitive strain, burnout, and disproportionately impacts remote and new workers. Key Insights š¤ The Paradox of AI Adoption: Social Approval vs. Performance Despite AIās clear benefits in enhancing accuracy and efficiency, the fear of social judgment strongly suppresses its open use. This paradox reveals how workplace culture and human psychology can override rational decision-making, creating a barrier to technological progress. Understanding this helps leaders recognize that adoption is not just a technical issue but a deeply social one. šļø Digital Transparency Amplifies Anxiety Around AI Use Unlike traditional collaboration, AI tool usage leaves a digital footprint that can be scrutinized by supervisors. This permanent record transforms AI use into a visible behavior subject to evaluation, intensifying workersā fear of reputational damage. This insight underscores the importance of rethinking monitoring policies and promoting psychological safety to encourage transparency. š The Reputation Trap: Valuing Independence Over Collaboration Workplace norms still celebrate the ālone geniusā and gut instinct, often devaluing collaborative approaches and tool-assisted decisions. This creates a reputation trap where employees sacrifice better outcomes to protect their image. Shifting culture to reward smart collaboration and effective use of AI can unlock better organizational performance and innovation. š Performance Costs Are Measurable and Significant The documented drop in AI use when visible corresponds directly to decreased accuracy and lost opportunities for improvement. This shows that social pressures do not just affect individual feelingsāthey have tangible impacts on output quality and organizational success, especially in high-stakes fields where precision is critical. āļø Unequal Burden on Vulnerable Workforce Segments Remote workers, gig workers, and new hires experience greater pressure to hide AI use, exacerbating inequalities in workplace stress and career development. Recognizing this disparity is crucial for creating inclusive policies that support all employees in leveraging AI without fear. š” Incentives Alone Cannot Overcome Social Stigma Attempts to boost AI adoption through bonuses or assurances about evaluative fairness have limited effects. This indicates that social and psychological factors are more powerful than financial motivators, highlighting the need for cultural change rather than just policy tweaks. š± Building a Culture of Smart Collaboration is Key To overcome AI shaming, organizations must move beyond the algorithm and foster environments where using AI is normalized, encouraged, and seen as a mark of competence rather than weakness. Leaders play a critical role in modeling this behavior and redefining success metrics to include the intelligent use of AI tools. If this helped, please like and share to spread the conversation. #AIShaming #HumanAICollaboration #WorkplaceAI #OrgBehavior #AIAdoption OUTLINE: 00:00:00 - Data and Problem ā Unpacking 'AI Shaming' 00:02:35 - Fix ā From Reputation Trap to Smart Collaboration
Reproducir video
Reproducir video
05:34
Academiaās āGood Scholarā TrapāAnd How ECRs Break Free
This video presents a critical examination of the pervasive pressures faced by early career researchers (ECRs) within academia. It opens with a poignant anecdote highlighting how academic responsibilities intrude into personal and professional boundaries, exemplified by a doctor responding to urgent editorial requests during a medical procedure. This scenario symbolizes a broader systemic issue: the normalization of constant availability and overwork as a marker of dedication. ECRs, who have recently completed doctoral studies, face a precarious work environment characterized by short-term contracts, relentless job insecurity, and the expectation to juggle multiple demanding roles including research, teaching, and grant applications. The academic cultureās fixation on quantitative metricsāpublications, citations, and grant fundingāas indicators of success exacerbates these pressures, encouraging productivity over quality and fostering an unhealthy competitive environment. Highlights š„ Academic work intrudes into personal and clinical settings, blurring professional boundaries. ā³ Early career researchers face job insecurity with short-term contracts and constant job hunting. š Universities overly rely on quantitative metrics like publications and grant income to assess success. š¦ This emphasis on metrics promotes quantity over quality and fosters unhealthy competition. š The culture of overwork leads to exhaustion, anxiety, and compromised well-being among scholars. š Clear institutional policies and transparent workload expectations can alleviate anxiety. š Holistic evaluation and skills-based training are critical for sustainable academic careers. Key Insights š± Blurred Boundaries Reflect Systemic Overwork: The anecdote of a doctor responding to urgent academic demands during clinical work epitomizes the erosion of work-life boundaries in academia. This reflects a systemic issue where productivity expectations permeate every aspect of life, undermining personal well-being and professional focus. The normalization of being āalways onā creates an environment where rest and recuperation are devalued, ultimately harming both individuals and institutions. š Early Career Researchers Are the Backbone Yet Vulnerable: ECRs are pivotal to the academic ecosystem, transitioning from doctoral candidates to independent scholars. However, they endure a precarious existence characterized by short-term contracts, geographic instability, and ongoing job insecurity. This instability not only hampers their professional growth but also complicates personal life decisions such as starting families or establishing roots, highlighting a critical gap in academic workforce sustainability. š Metrics Dominate, But Distort Academic Values: The heavy reliance on quantitative measuresāpublication counts, citation indices, and grant incomeāhas transformed academic success into a numbers game. While these metrics provide some measure of activity, they often overshadow qualitative aspects such as teaching, mentorship, and community engagement. This skewed valuation incentivizes speed and quantity over thoughtful scholarship, potentially eroding the depth and integrity of academic work. āļø Competitive Culture Promotes Unsustainable Work Habits: The prevailing academic culture glorifies busyness and sacrifice, rewarding those who work longest hours and produce the most outputs. This creates a high-pressure environment where declining opportunities is feared as career suicide, contributing to burnout, mental health issues, and diminished job satisfaction. The cultureās unspoken mandate to be perpetually productive undermines sustainable work habits and personal well-being. šļø Clear Policies Can Reduce Anxiety and Enhance Focus: One of the most effective interventions involves universities adopting transparent and explicit workload and promotion criteria. Clear communication about expectations and regular, documented workload discussions enable researchers to prioritize effectively and reduce the anxiety caused by uncertainty. This clarity fosters a healthier work environment that supports strategic career development rather than reactive overwork. š Holistic Evaluation Promotes Fairness and Diversity: Reforming evaluation processes to include multiple dimensions of academic contributionāteaching excellence, mentorship, public engagement, collaborative effortsācan counterbalance the narrow focus on metrics. Utilizing comprehensive rubrics and incorporating meaningful feedback mechanisms ensures that diverse talents and efforts are recognized, promoting equity and motivating broader scholarly engagement. #ECR #AcademicCulture #Burnout #HigherEd #MentalHealth #AcademicReform OUTLINE: 00:00:00 - A Glimpse into the Academic Pressure Cooker 00:01:07 - The Precarious Path of the Early Career Researcher 00:02:29 - The Quantified Self in Academia 00:03:41 - Practical Steps and A Hopeful Vision
Reproducir video
Reproducir video
31:59
The Hidden Cost of Being "Good": Rethinking Academic Excellence and Early Career Researcher Wellb...
Abstract: Early career researchers (ECRs) navigate increasingly precarious academic landscapes where professional legitimacy demands extraordinary personal sacrifice. This article examines the toxic culture of overwork that pervades contemporary academia, using autoethnographic reflection and empirical evidence to illuminate how institutional pressures, performance metrics, and implicit norms compel ECRs to prioritize productivity over wellbeing. Drawing on organizational psychology, labor studies, and higher education research, the analysis reveals how the pursuit of being perceived as a "good" academicācharacterized by relentless availability, excessive output, and self-exploitationāproduces measurable harm to individual health and organizational effectiveness. The article synthesizes evidence-based interventions spanning transparent communication, structural reform, mentorship redesign, and workload governance, while proposing long-term strategies for psychological contract recalibration, distributed leadership, and purpose-driven academic identity formation. The analysis concludes that sustainable academic cultures require fundamental rethinking of excellence beyond productivity metrics.
Blog: HCI Blog
Human Capital Leadership Review
Featuring scholarly and practitioner insights from HR and people leaders, industry experts, and researchers.
All Articles
Buscar
AĆŗn no hay ninguna entrada publicada en este idioma
Una vez que se publiquen entradas, las verĆ”s aquĆ.
bottom of page