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Navigating the New Normal: Negotiating Remote and Flexible Work Arrangements

The world is slowly reopening after months of social distancing restrictions, and many employees are facing a daunting prospect: returning to the office. For those who have grown accustomed to the comfort and convenience of working from home, the thought of commuting, cubicles, and rigid schedules can be unappealing. However, there is hope. With the right approach, employees can negotiate remote and flexible work arrangements with their employers, allowing them to maintain their work-life balance and productivity while still contributing to the success of their organization.

Here are ten ideas on how to make the ask for more flexible work arrangements:

  1. Assess Your Needs and Preferences: Before approaching your boss, take time to reflect on what you need and prefer in a work arrangement. Consider your personal circumstances, such as family obligations, health concerns, and daily commute time. Also, think about your work style and preferences, such as the need for quiet or collaboration, and your productivity peak hours. This self-assessment will help you articulate your requirements and tailor your proposal to your employer's needs.

  2. Research and Prepare: Learn about your company's remote work policies and existing flexible arrangements. Look for case studies, industry trends, and relevant data to support your request. Anticipate potential concerns and gather evidence to address them. For instance, if you're worried about productivity, highlight successful remote work experiences, and suggest implementing tools and processes to ensure efficient communication and collaboration.

  3. Communicate Your Proposal Effectively: Schedule a meeting with your boss and present your proposal confidently and professionally. Use the opportunity to explain how the arrangement will benefit both you and the company. Be transparent about your needs and expectations, and provide specific examples of how you plan to maintain productivity and communication. Offer solutions that address potential concerns, such as flexible hours or regular virtual check-ins.

  4. Be Willing to Compromise: Negotiation is a give-and-take process. Be open to finding a middle ground that suits both parties. If your employer is hesitant about full-time remote work, suggest a hybrid arrangement, such as one or two days in the office and the rest from home. Be flexible with your schedule, and consider adjusting your work hours to ensure overlap with your team and minimize disruptions.

  5. Emphasize Trust and Accountability: Establishing trust and demonstrating accountability are crucial in remote work arrangements. Assure your boss that you'll maintain open communication, meet deadlines, and be available during agreed-upon hours. Offer to set up regular progress meetings or use project management tools to track your tasks and progress.

  6. Address Potential Concerns: Anticipate and address potential concerns your boss might have, such as the impact on team dynamics, collaboration, and productivity. Provide solutions, such as using video conferencing tools for meetings, setting up virtual collaboration spaces, and implementing performance metrics to ensure accountability.

  7. Highlight the Benefits for the Company: Emphasize how remote and flexible work arrangements can benefit your employer. These benefits may include increased productivity, cost savings on office space, and broader talent attraction and retention. Share success stories from other companies that have successfully implemented remote work policies.

  8. Be Prepared to Address Technical Issues: Discuss potential technical challenges and propose solutions to address them. Consider factors such as internet connectivity, software compatibility, and data security. Suggest a trial period to test the arrangement and address any issues that arise.

  9. Follow Up and Evaluate: After the negotiation, follow up with your boss to confirm the terms of your arrangement and establish a plan for evaluation. Schedule regular check-ins to assess the effectiveness of the arrangement, address any challenges, and make adjustments as needed.

  10. Be Open to Feedback and Adaptation: Remember that remote and flexible work arrangements are not static. Be open to feedback from your boss and colleagues, and be willing to adapt your arrangement as needed. This flexibility will help ensure the arrangement remains beneficial for both you and your employer.


Negotiating remote and flexible work arrangements requires a thoughtful and proactive approach. By understanding your needs, researching, and presenting a well-crafted proposal, you can successfully navigate the new normal and find an arrangement that benefits both you and your employer. Remember to communicate effectively, emphasize trust and accountability, address potential concerns, highlight the benefits for the company, and be open to feedback and adaptation. With the right mindset and approach, you can thrive in a remote or flexible work environment and maintain a healthy work-life balance. Embrace this opportunity to redefine the way you work and create a better future for yourself and your organization.


Jonathan H. Westover, PhD is Chief Academic & Learning Officer (HCI Academy); Chair/Professor, Organizational Leadership (UVU); OD Consultant (Human Capital Innovations). Read Jonathan Westover's executive profile here.



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