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5 Secrets to Effective Delegation for Small Business Leaders, with Bill Ringle

On the most recent episode of the Human Capital Innovations Podcast, Bill Ringle sat down with Jonathan Westover to discuss effective delegation specifically for small business leaders.

Bill states, “Delegation occurs when you have three elements in place. You want to do something significant, you want to involve others, and you want to build bench strength.” Furthermore, leaders must delegate of they hope to create a high performing team. “A high performing team sets aside time to develop, to learn, to give feedback, to allow that cycle for people to develop and grow further.”

A great place to start is to look at different assignments you will assign to teams in your small business. “As a project, an assignment is your training ground. An assignment is something where it’s the perfect opportunity to delegate.” You are able to get your employees involved and it becomes your job to lead and delegate to your employees to ensure the assignment gets done as it should get done.

Another thing that Bill notes is that “... many people confuse or rather mask another "D" word for delegation. And it’s commonly called dumping. 'I’m just going to dump it on them and I’m going to load it on them.'” Instead of being actively involved with your team and employees, dumping means that you simply give them the goal and let them figure it out. Doing this negatively impacts your employees, as “... they don't feel valued, et cetera. So there’s all these negative outcomes that can come from the dumping. [...] Does it free up your time? Maybe in the short term. But in terms of the long term development growth, and developing the bench strength of your team, it actually is going to end up costing you in the long run.” It can lead to a “... toxic work environment and you [as the boss are] taking advantage of you[r employees,...] if that's how you lead… those people aren’t going to stick around very long.”

Bill suggests that “... everyone is a leader. And it’s regardless of your title, and the more that you embrace that role of being a leader and thinking about ways to involve people”, the more that people will want to stay with you and will be proud to work with you. That’s the kind of environment you want to create, especially when it comes to delegation. “So it’s not just about having people do what you don’t want to do, or it’s not just about freeing up your time”, it’s about creating a positive work environment where growth happens and stuff gets done.

You can listen to the full episod