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2023 AI Trust Index Research

Thinkers360, the world’s premier B2B thought leader, analyst and influencer community, in collaboration with the British Computer Society (BCS) and AI Technology Partners, today announced the release of it’s 2023 AI Trust Index Research Report.


The purpose of the research was to examine the current state of trust in AI from both an AI end user and AI provider perspective as an annual pulse check on sentiment across various aspects of trust. The primary research survey was conducted in Q2 2023 among Thinkers360 Members, BCS Members, and other AI end users and AI providers.

Key findings from the study include:


The 2023 Thinkers360 AI Trust Index stands at 225 out of 400

  • The overall AI Trust Index score for 2023 is 225 on a scale of 100 (not concerned) to 400 (extremely concerned).

  • The Thinkers360 AI Trust Index measures concerns of AI end users and AI practitioners on Issues related to use of AI in government, workplace, media and personal scenarios worldwide.

  • It is calculated by averaging the level of concern across 8 issues within these 4 scenarios for both AI end users and AI practitioners globally.


There’s currently a High Level of Concern about AI

  • There’s currently a High Level of Concern about AI – Over 75% of AI end users & providers are somewhat concerned or higher in terms of their level of trust in AI today

  • Most Concern (Scenarios): Cybersecurity – Cybercrime (63%), Misinformation (53%) and Bias (50%) are where AI end users & providers are very or extremely concerned

  • Most Concern (Attributes): Validity & Reliability – Over 85% of AI end users & providers are somewhat concerned or higher that AI is valid and reliable

However, Benefits outweigh the Risks

  • Most Concern (Industries): Defense & Government – Defense (45%), Government (43%) and Media (43%) are where AI end users & providers are very or extremely concerned

  • Most Confidence in Research Organizations – Research (36%), Technology (34%) and Commercial (30%) are the 3 organizations where AI end users & providers are very or extremely confident

  • However, Benefits outweigh the Risks – Over 67% of AI end users & providers somewhat agree or strongly agree that the benefits of AI outweigh the risks

 

ABOUT THINKERS360


“Connecting global brands and audiences with the world’s foremost thought leaders, analysts and influencers on business, technology and sustainability for game-changing results”


Thinkers360 is an opt-in network of the world’s foremost thought leaders — including academics, advisors, analysts, authors, consultants, executives, influencers and speakers — with over 100M followers on social media combined. The company is differentiated by its unique patent-pending algorithms that measure thought leadership and authentic influence looking far beyond social media alone.


Thinkers360’s enterprise services help global brands find and work with thought leaders and influencers as well as showcase their own corporate executives, experts and content among the community to amplify their brands and “influence the influencers”.

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